Skip to main content

Valley Park Surgery

Healthy Living Centre, Franklin Way, Croydon, Surrey, CR0 4YD

Contact details and opening times

Patient ratings and reviews

Leave a review

Help others by sharing your thoughts and experiences about Valley Park Surgery.


Reviews

Displaying 11 to 13 of 13

  1. Review titled Disgraceful surgery

    Rated 1 star out of 5

    by Anonymous - Posted on 15 April 2024

    I was removed from the surgery without any reason and no information sent to me. In the past i experience several problems with them For prescription misdiagnosis late reponse and many other problem Now i have been removed and no one bothered to inform me and i really need a bloodtest as i am a diabetic patient

    Visited January 2024

    Report as unsuitable

    Review titled Valley Park Surgery

    Replied on 24 April 2024

    Dear Anonymous We regret any inconvenience resulting from your recent experience falling short of our standards. Please contact us at docman.h83051@nhs.net to enable us to conduct a comprehensive investigation. Kind regards Management

    Report as unsuitable


  2. Review titled Waiting time

    Rated 5 stars out of 5

    by Nugi Nenuja - Posted on 24 April 2024

    It was so easy to make an appointment. Everytime I called I was given an appointment without having to argue and system getting better and better. Appointment waiting times are very less compare to my dads surgery and I'm planing to register them with you guys.

    Visited November 2023

    Report as unsuitable

    Review titled Valley Park Surgery

    Replied on 17 May 2024

    Dear Nugi We're delighted to receive your kind words! It's always rewarding to know that our patients are satisfied with the care they receive at our surgery. Thank you for choosing us for your healthcare needs. Kind regards Management.

    Report as unsuitable


  3. Review titled Really poor and disregarding service

    Rated 1 star out of 5

    by Fernando - Posted on 11 February 2024

    As a taxpayer, I scheduled an appointment to address persistent chronic pain lasting nearly two months. Despite being informed that a thorough examination was necessary due to inconclusive initial findings, the advice was limited to unspecified exercises, which were never provided. Unfortunately, this neglectful experience is not unique, as others in my circle have encountered similar lapses in care at this medical facility. It's disheartening to feel that our taxes contribute to subpar services.

    Visited February 2023

    Report as unsuitable

    Review titled Valley Park Surgery

    Replied on 16 February 2024

    Dear Fernando, I am extremely sorry to see that you feel that service provided was not satisfactory. Please send over an email to docman.h83051@nhs.net, and I will be in touch to investigate this further. Kind regards Management

    Report as unsuitable