Tynemouth Medical Practice
Tynemouth Road, London, Greater London, N15 4RHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Incredible service
Rated 4 stars out of 5
by Anonymous - Posted on 24 January 2023
Yesterday I sent 3 different patches requests to the surgery. Repeat medication, a routine procedure and an acute problem. By coincidence I receved a call from the surgery a few minutes later to arrange a regular review. I told the staff member that I had just sent these requests and she immediately arranged the routine procedure, and a telephone consultation with a GP. Plus, the routine review that she had called me about. 36 hours later, All my requests have been met and dealt with with professionalism and courtesy. This is wonderful efficient service.
Visited January 2023
Review titled Tynemouth Medical Practice
Replied on 31 January 2023
Dear Patient, thank you for taking the time to leave a review; positive feedback makes the team feel valued and all comments received on this site are shared with the whole team. We are delighted that you had such a positive experience and that all your needs were met in a timely and courteous manner, and that you found our service wonderful and efficient! Gabriella Calimandri (Practice Manager)
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Review titled Great at responding via Patchs
Rated 4 stars out of 5
by Zofia - Posted on 01 December 2022
Doctors and other staff at the practice are great at communicating through PATCHs. Their responses are very prompt in responding to queries and requests. It is so much easier than before to get a blood test referral, repeat prescription, or health advice. In general, each time when I need their help, they are responsive , efficient, and helpful.
Visited November 2022
Review titled Tynemouth Medical Practice
Replied on 02 December 2022
Dear Zofia, thank you for your comments. We are pleased you like our e-consultation tool PATCHs, and delighted you find the way we operate so efficient and responsive; this is what we work for! A duty doctor and another member of the team sit in front of PATCHs all through the day so that patients' needs can be assessed and addressed immediately. We appreciate you taking the time to write a review. Positive comments make us feel valued; all feedback received on this site is shared with our staff and I have passed on your comment to the team. Gabriella (Practice Manager)