Twickenham Park Surgery
17 Rosslyn Road, Twickenham, Middlesex, TW1 2ARContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fabulous GP care
Rated 5 stars out of 5
by Aiden Walsh - Posted on 28 November 2023
My wife needed pretty prompt care, I accompanied her for support. GP had not seen her or me before but provided outstanding care. Caring, appropriate, checked for her safety, clarified her needs and wishes, communicative. Wonderful care. Chapeau
Visited November 2023
Review titled Twickenham Park Surgery
Replied on 28 November 2023
Thank you for taking the time to leave the lovely review, I have shared it with the Doctor and senior partner.
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Review titled Extremely rude and unpersonable
Rated 1 star out of 5
by Anonymous - Posted on 24 March 2023
My family has just been deregistered from this practice with no notice (we moved house just down the road and apparently the surgery wrote to us but they wrote to an non-existent address and we did not receive the correspondence). We regularly access GP services as a member of our family has mental health issues and developmental disabilities. We went to make an appointment this week for a further review, the reception staff told us we were no longer registered, sniggered at us over the phone and said to go elsewhere.
Visited March 2023
Review titled Twickenham Park Surgery
Replied on 29 March 2023
Dear Patient, Unfortunately you moved outside our practice boundary. We wrote to you on the 23rd February at the address that was provided, to notify you that you would be deducted in one months time. I also e-mailed you on the 17th March as I was concerned that you had not yet registered elsewhere. You are welcome to e-mail me directly if you wish to discuss your interactions with the Doctors and reception team serena.medina@nhs.net