Trinity Medical Centre
Thornhill Street, Wakefield, West Yorkshire, WF1 1PGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Appalling service
Rated 2 stars out of 5
by Anonymous - Posted on 19 July 2024
Blood test appt cancelled, not rescheduled with incorrect information on the app that I had to challenge .. I have had important blood tests and ECG repeatedly cancelled at very short notice despite a worrying health concern. Despite advice on the NHS app for automatic rescheduling, this does not happen..and I'm left to ring up and chase another appointment which are hard to come by, particularly with taking time off from work to attend... I'm yet to start my medication as keen to get a baseline prior to starting the meds .. I'm quite surprised and stunned as this practice has previously offered me excellent care, .....the doctors I've had interactions with, have been nothing but excellent care givers. I hope something urgently is done.
Visited July 2024
Trinity Medical Centre has not yet replied.
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Review titled Horrible
Rated 1 star out of 5
by Jakey - Posted on 26 July 2024
I had never experience something like this. I had appointment with a nurse. When I came to Trinity Medical Centre the receptionist told me the appointment is not here but Sandal Medical Centre which 15 minutes away by car. When I came to the Sandal Medical Centre the receptionist there told me that they have to rebook because it was wrong nurse. The receptionist told me the same day that I missed appointment 2 days ago. They never informed me that appointment neither.
Visited July 2024
Trinity Medical Centre has not yet replied.
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Review titled Unforgiving
Rated 1 star out of 5
by David Judd - Posted on 15 June 2024
I am a leg amputee with several ongoing issues, I asked for help but unfortunately I had to continuously chase them which made me feel completely insignificant.
Visited June 2024
Trinity Medical Centre has not yet replied.
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Review titled Failure to follow up
Rated 4 stars out of 5
by Anonymous - Posted on 14 June 2024
The doctor gave excellent advice which I appreciated, but despite promising to phone me to check on my progress, he did not do so. Apparently this is a problem faced by many other patients who are adamant that they will find a new practice. I also am still waiting for a review of my health.
Visited May 2024
Trinity Medical Centre has not yet replied.
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Review titled Bad experience
Rated 1 star out of 5
by Anonymous - Posted on 19 January 2024
Requested medications on Monday wasn’t dealt with untill I called on Wed then got told has been booked a telephone appt for Friday got a call and then got told has been pssed to duty dr , duty dr did not issue and passed to another dr for when they’re in. Currently 33 weeks pregnant and suffering from severe heartburn and sciatica / pelvic pain got told by receptionist twice she can’t help and to by Gaviscon over the counter because dr won’t prescribe . Why should I buy medication over the counter when I get free prescriptions!! Now I have to buy this over the counter for the weekend and chase back on Monday! Really not happy with the service received and will definitely be moving practice.
Visited January 2024
Trinity Medical Centre has not yet replied.
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Review titled Worst in Wakefield!!
Rated 1 star out of 5
by Tabraiz Khan - Posted on 06 November 2023
My recent experience with this GP surgery has left me deeply disappointed. I initially requested an appointment through their app, provided my reason, but received no response. When I visited the clinic at the specified time on Friday at 5pm, I was informed that it was merely a request, and they would get back to me. On Monday, I received a message stating I had a scheduled call with a clinician, but to my dismay, it wasn't with a GP. When I inquired about a GP appointment, I was told I'd have to wait for two weeks due to the perennial issue of patient overload. This left me perplexed about why they maintain such large patient lists when they can't manage the demand effectively. The GP surgery, which used to be excellent, has deteriorated significantly. The online booking system has become unreliable and misleading. The staff appears unprofessional and lacks the necessary knowledge to provide compassionate care. These issues may be linked to poor management practices, which is disheartening given that taxpayers' money supports this service. Even during consultations with GPs (if one manages to get it), it feels rushed, possibly due to their efforts to accommodate more patients and administrative tasks. If the practice cannot meet its commitments, they should consider reducing their patient list to ensure better care. My overall experience with this surgery has left me extremely dissatisfied, and I would rate it as close to zero out of five.
Visited November 2023
Trinity Medical Centre has not yet replied.
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Review titled Shocking practice
Rated 1 star out of 5
by Anonymous - Posted on 10 November 2023
Shocking service, they make it out like they are doing you a favour and it’s a nightmare to actually see a GP, been with them for a few years and still never had a face to face with one, I am always fobbed off on the clinicians who can’t answer any questions. Please can I rather keep my money you take every month off my salary and pay for my own private healthcare.
Visited November 2023
Trinity Medical Centre has not yet replied.
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Review titled Abysmal service
Rated 1 star out of 5
by Anonymous - Posted on 22 June 2023
Request a prescription at your own peril especially if it’s for lifesaving medicine they don’t care and pass the book constantly, this was the best in town once upon a time but sadly no more I will be relocating at the earliest chance.
Visited June 2023
Trinity Medical Centre has not yet replied.
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Review titled Used to be a wonderful practice
Rated 1 star out of 5
by Anonymous - Posted on 09 June 2023
This practice used to be a wonderful but now it’s at rock bottom. Every time you request to speak to the practice manager they are always in a meeting, or not working that day. If they ask you to call back when you call back they’ve have gone home early. You leave your number they never call back. They never look at your medical notes, so you repeatedly have to give your medical history. Ever time is a new practitioner and very rarely a doctor calls you back on a tel appointment. They are wasting money and time through not being professionally organised or sufficiently trained to meet the needs of the person that needs medical help. I’m An -ex nurse and if my work ethic had been like this , then I would have expected to be removed. Sadly the compassion they once had has long gone, the professionalism they once had has also gone. I really don’t know how long it’s going to hang together which is again sad really.
Visited June 2023
Trinity Medical Centre has not yet replied.
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Review titled Mental health
Rated 1 star out of 5
by Anonymous - Posted on 03 May 2023
Suffered with mental health problems (depression/anxiety) for yrs but I'm really struggling with anxiety atm, plucked the courage up to finally get help and what a absolute waste of time, didn't even get to speak with a Dr, received a phone call from nurse, not one question asked about how I was feeling, how anxiety was effecting my now none existence life, nothing, told no medication can be prescribed due to having asthma and told to contact turning point therapies myself even though i explained that was something I was struggling with and couldn't do.. and that was basically it, goodbye, I felt worse than ever after that call ended and would be extremely reluctant to ever ask for help again.. so much for helping pple with mental health problems
Visited May 2023
Trinity Medical Centre has not yet replied.