TREDEGAR PRACTICE
35 St.Stephens Road, Bow, London, Greater London, E3 5JDContact details and opening times
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Reviews
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Review titled Terrible reception team
Rated 1 star out of 5
by Anonymous - Posted on 06 April 2023
My husband was suffering from a chest infection/chest pain and we called the practice for advice from a GP, we totally understand the strain the NHS is under, however the reception staff seem to be giving out medical advice without consulting a doctor which is really concerning, I called on the 6th if April spoke to a receptionist at 10:02 am. The other concern was the receptionist stated theres no receptionist other than herself and no doctor. A Practice must have a doctor on site while open and she cannot be the only receptionist as I had asked if I could speak to someone else, I stated if the practice manager could call me back rather than leaving a review or escalating this complaint as I wanted to mention maybe some extra training for front house reception would be required but due to the vulgar rude attitude of this receptionist staff, I have decided to take further.
Visited April 2023
Review titled TREDEGAR PRACTICE
Replied on 29 July 2024
We are sorry to hear of your concerns in relation to your husband's care. Unfortunately as you have chosen to leave the review anonymously we are not able to investigate the matter further. If you would like to discuss the matter further please do get in touch with the practice directly and we will review your concerns using our complaints process.