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Thornaby & Barwick Medical Group

Thornaby Health Centre, Trenchard Avenue, Thornaby, Stockton-on-Tees, Cleveland, TS17 0EE

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Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Thornaby & Barwick Medical Group.


Reviews

Displaying 1 to 10 of 13

  1. Review titled Wonderful staff

    Rated 5 stars out of 5

    by Anonymous - Posted on 04 September 2024

    Really lovely and knowledgeable staff. Nurse helped me with a few different things and she was positive, patient and knowledgeable. I am always happy with the staff here.

    Visited September 2024

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    Review titled Thornaby & Barwick Medical Group

    Replied on 18 October 2024

    Thank you for taking the time to review your recent appointment with one of our nurses. I am happy to hear that your experience was so positive and our staff will be pleased to read your kind words. Anita Clark, Deputy Practice Manager

    Report as unsuitable


  2. Review titled Good Practice

    Rated 4 stars out of 5

    by Anonymous - Posted on 13 August 2024

    Was apprehensive for this appointment. Was immediately put at ease with the nurse who saw me for my appointment. I even joked about things which helped me feel at ease. Will definitely see this nurse again if needed

    Visited August 2024

    Report as unsuitable

    Thornaby & Barwick Medical Group has not yet replied.


  3. Review titled Friendly, punctual & efficient

    Rated 5 stars out of 5

    by Anonymous - Posted on 02 September 2024

    Got to the practice, appointment was bang on time, friendly staff, doctor was very informative and helpful, organised all tests and follow ups, really good experience at a worrying time.

    Visited August 2024

    Report as unsuitable

    Review titled Thornaby & Barwick Medical Group

    Replied on 18 October 2024

    Thank you for your feedback. I am very pleased to hear that your experience at the surgery was so positive and that our team were able to provide you with the care and reassurance you needed. Anita Clark, Deputy Practice Manager

    Report as unsuitable


  4. Review titled Excellent practice

    Rated 5 stars out of 5

    by Steve - Posted on 21 August 2024

    A friendly professional service. My Appointment was on time. I was given details when my next appointment is due. All questions I had were answered.

    Visited August 2024

    Report as unsuitable

    Review titled Thornaby & Barwick Medical Group

    Replied on 18 October 2024

    Thank you for your feedback Steve. I am glad to hear that you had a positive experience and found our team friendly and professional; my colleagues will be very happy to hear that. Anita Clark, Deputy Practice Manager

    Report as unsuitable


  5. Review titled Great service

    Rated 5 stars out of 5

    by Gemma - Posted on 16 August 2024

    Very reassuring and understanding made me at ease nice and gentle and felt I got seen quickly with no problems

    Visited August 2024

    Report as unsuitable

    Thornaby & Barwick Medical Group has not yet replied.


  6. Review titled Fab service

    Rated 5 stars out of 5

    by Laura Hughes - Posted on 10 October 2024

    Amazing service from start to finish. Called on the morning at 8.30 am within 6 min the lady on the phone gave me an appointment for the same morning. Went into the practice, the GP I seen spent a long time with me and really tried to help. Went for my bloods no wait and very kind staff. Called up the next day for my blood results and the receptions was lovely. You have put my hope back into the NHS services. Thank you all.

    Visited August 2024

    Report as unsuitable

    Review titled Thornaby & Barwick Medical Group

    Replied on 18 October 2024

    Thank you for taking the time to leave such a lovely review Laura. Our team prides themselves on providing the highest standard of care to our patients so they will be very happy to know that you had such a positive experience. Anita Clark, Deputy Practice Manager

    Report as unsuitable


  7. Review titled Great practice

    Rated 5 stars out of 5

    by Andrea Bell - Posted on 07 August 2024

    Went for B12 injection and the nurse practitioner was really pleasant and very chatty made me feel very at ease, thankyou

    Visited August 2024

    Report as unsuitable

    Review titled Thornaby & Barwick Medical Group

    Replied on 18 October 2024

    Thank you for your feedback Andrea, I am very glad to hear that your experience at the surgery was positive. Anita Clark, Deputy Practice Manager

    Report as unsuitable


  8. Review titled Very caring nurse

    Rated 5 stars out of 5

    by Jack Aithwaite - Posted on 30 July 2024

    Can’t recommend the nurse enough for being courteous and respectful whilst dealing with me, very reassuring and helpful with anxiety

    Visited July 2024

    Report as unsuitable

    Thornaby & Barwick Medical Group has not yet replied.


  9. Review titled Amazing service

    Rated 5 stars out of 5

    by Anonymous - Posted on 05 August 2024

    I was booked in for my first smear so I was slightly nervous for my appointment. The nurse who I had was lovely from start to finish and made me feel very comfortable throughout the whole appointment. I couldn't have asked for a better nurse for my appointment, as I really felt at ease.

    Visited July 2024

    Report as unsuitable

    Thornaby & Barwick Medical Group has not yet replied.


  10. Review titled Lovely Nurse

    Rated 5 stars out of 5

    by Neomi Middleton - Posted on 02 August 2024

    Kind, caring and very genuine, made me feel comfortable through the process of having a cervical screening.

    Visited January 2024

    Report as unsuitable

    Review titled Thornaby & Barwick Medical Group

    Replied on 18 October 2024

    Thank you for your kind feedback Neomi Our nurse team are very aware that cervical screening can be difficult for some patients and they pride themselves on making the experience as relaxed and comfortable as possible. They will be very happy to read that you had a positive experience. Anita Clark, Deputy Practice Manager

    Report as unsuitable