The Writtle Surgery
16A Lordship Road, Writtle, Chelmsford, Essex, CM1 3EHContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about The Writtle Surgery.
Reviews
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Review titled Poor
Rated 3 stars out of 5
by Anonymous - Posted on 28 February 2023
Iv tried to book an appointment twice now in the last 5 weeks and can't get a appointment, all I get was its not urgent and haven't got any appointments,
Visited February 2023
Review titled The Writtle Surgery
Replied on 08 March 2023
Thank you for your feedback and I am sorry to hear this. I would suggest that you call at 8am when our appointments are released, or you can come to the surgery in the morning. You can also book appointments in advance on the app and over the telephone, up to 6 weeks in advance.
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Review titled Good practice
Rated 5 stars out of 5
by Karrie M - Posted on 09 March 2023
I usually walk a mile to make an appointment, and am dealt with courteously and timeously by the receptionists. A doctor sees/speaks with me on the due date and I am mostly very happy with my visit/phone call.
Visited February 2023
Review titled The Writtle Surgery
Replied on 13 March 2023
Thank you for taking the time to leave a review, I am very pleased to hear that you feel our receptionists are helpful.
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Review titled Good practice
Rated 4 stars out of 5
by Pauline Robertson - Posted on 15 March 2023
I have been with Writtle Surgery for nearly 40 years and in general I believe this to be one of the better practices in the vicinity. I expect to wait up to three weeks for a general appointment, but if a more urgent appointment is required my husband goes to the surgery before 8am to try and get one the same day, which is usually the case. If I need to, I always phone at the end of the day if I hope to get a response to a call. I am happy with my GP - she is always very approachable, pleasant and efficient, as are the nurses I see on occasion. I appreciate having a face-to-face GP appointment when requested. I have also always found the Reception staff very helpful and efficient. I consider we are very lucky to come under the auspices of Writtle Surgery.
Visited January 2023
Review titled The Writtle Surgery
Replied on 21 March 2023
Thank you very much for taking the time to review our surgery, I am pleased to hear that you have been able to book an appointment when you required one. As with all feedback I will share this with the team, thank you
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Review titled Awful experience
Rated 1 star out of 5
by Anonymous - Posted on 16 December 2022
Rude reception staff, all appointment gone by 8:20 she was no help and didn’t sympathise it understand my circumstances! Very upset.
Visited December 2022
Review titled The Writtle Surgery
Replied on 04 January 2023
Thank you for taking the time to leave the surgery feedback and we are very sorry that we did not meet your expectations when you contacted us. Please do not hesitate in contacting the practice manager at the surgery should you wish to discuss this further.
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Review titled Great practice
Rated 5 stars out of 5
by Helena Marnoch - Posted on 09 March 2023
Friendly reception and really good doctors who listen and explain what’s wrong and make sure you understand what the next steps are.
Visited December 2022
Review titled The Writtle Surgery
Replied on 13 March 2023
Thank you for taking the time to leave us a 5 star review, I will share your feedback with the staff.