The Village Surgery
113 East Barnet Road, Barnet, Hertfordshire, EN4 8RFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Efficient action
Rated 5 stars out of 5
by Maria Tester - Posted on 13 October 2024
Had to have a referral and the receptionist contacted the Doctor and promptly set the request in action and rang me back twice for details.
Visited October 2024
The Village Surgery has not yet replied.
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Review titled Good check up
Rated 5 stars out of 5
by Matt Royle - Posted on 24 October 2024
Felt confident with GPs assessment and diagnostics. Bedside manner was good and didn’t over complicate matters. Efficient time of appointment - though I didn’t feel rushed. Good explanation and friendly manner. Clear understanding of next treatment steps and ongoing treatment required
Visited October 2024
The Village Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Mario Carrino - Posted on 14 October 2024
Both the gp and receptionist were super nice. I highly recommend.
Visited October 2024
The Village Surgery has not yet replied.
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Review titled Great staff!
Rated 5 stars out of 5
by Silvia - Posted on 25 October 2024
Always a helpful and supportive, cannot fault them, admin as well as medical staff. Would highly recommend. Reception staff is always helpful with all the admin things patients have to do now, our gp goes over and beyond the call of duty to deal with medical issues and the practice nurse deals with vaccination queries in a very competent way as she did today with me.
Visited October 2024
The Village Surgery has not yet replied.
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Review titled Good Practice
Rated 4 stars out of 5
by Anonymous - Posted on 27 October 2024
Having trouble trying to access my NHS App. I will say, so far, I have found the surgery very helpful, I have no complaints only, trying to access my NHS app login is not at all straightforward so, instead I havevto resort to writing an e-mail again! What is the point of being allowed to have an NHS login if, you can't access it?
Visited October 2024
The Village Surgery has not yet replied.
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Review titled Appalling, standards have slipped
Rated 1 star out of 5
by Judith Diamond - Posted on 18 September 2024
On behalf of my 100 Yr old mother who has been a patient at the practice for decades, I requested an appointment to have ear wax removed. "The GPs don't do that any more" which is already unacceptable. It would take a practice nurse minutes to undertake this procedure. After multiple requests I finally picked up the referral form this morning. The form provides a contact number to discuss the appointment date. The letter states that if we have not heard back by 11 November to contact them. I called but only recorded messages. Tried another number, the call centre "sorry we can't help". I need to take mum to get her ears done by 24 September, but this is proving impossible. I am very glad I no longer live in this overcrowded country with its appalling health system. Its like a 3rd world country. As for the Village Surgery, it has become a business, no longer putting the patient first. GPs working part time and then going to the private sector.
Visited September 2024
The Village Surgery has not yet replied.
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Review titled Very professional
Rated 5 stars out of 5
by Lawren Akaigwe - Posted on 21 August 2024
quick waiting time to get an appointment Doctor was nice and kind Explanation was very clear I waited for the appointment for a very short time
Visited August 2024
The Village Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Liam Gordon - Posted on 21 August 2024
I needed a face to face with GP before going to hospital got appointment before going back to hospital after operation
Visited August 2024
The Village Surgery has not yet replied.
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Review titled Great practice, professional and helpful staff!
Rated 5 stars out of 5
by Imogen Gray - Posted on 21 October 2024
In August I called to request an appointment for ongoing issues. The receptionist was firm but very helpful and I have received fantastic care from the GP team. I felt really listened to, the tests I needed to have were carried out quickly and a treatment plan put in place. I am so grateful for everyone's hard work in helping me find out what's wrong and what can be done to fix it. Very professional and personable staff throughout the practice.
Visited August 2024
The Village Surgery has not yet replied.
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Review titled First Class Practice
Rated 5 stars out of 5
by Janet Marsh - Posted on 08 June 2024
Very kind and helpful receptionists. Easy to get an appointment. All the GPs are excellent. Great to be able to have blood taken and other tests at the surgery with excellent practice nurse saving visits to hospital. I feel lucky to be a patient here and so glad I changed to this practice some years ago. Receptionist helped me to book a blood test yesterday to fit in with another appointment and to add other tests to save a double visit. Always a friendly welcome which puts one at ease.
Visited June 2024
The Village Surgery has not yet replied.