The Village Green Surgery
The Green, Wallsend, Tyne And Wear, NE28 6BBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Impossible to get an Appointment the same day
Rated 1 star out of 5
by Anonymous - Posted on 05 November 2024
On the phone line yesterday for an hour, no queue, just hangs you up. Gave up in the end. Today repeated the process, retried many. many times and eventually got through after 47 minutes trying to be told no appointments available until 25th Nov. Almost 2 weeks. Ironically, the NHS website says the surgery is accepting new patients!
Visited November 2024
The Village Green Surgery has not yet replied.
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Review titled Worst service
Rated 1 star out of 5
by Anonymous - Posted on 11 March 2024
The receptionist doesn’t even want to listen to your issue and because she’s the mediator between me and the GP she passes wrong information every time. I tried so many time to raise concerns that I had to go to AE for treatments instead of being seen by my GP
Visited March 2024
The Village Green Surgery has not yet replied.
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Review titled Very poor service for a child in pain!
Rated 5 stars out of 5
by Anonymous - Posted on 17 January 2024
11 year old son with very severe coughing to the point of dizzy spells and sickness and have to phone up at 8am to get any sort of appointment - I am a Dr of Clinical Psychology - I am disgusted at the lack of services from said surgery - reception etc.
Visited January 2024
The Village Green Surgery has not yet replied.
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Review titled Used to be?
Rated 2 stars out of 5
by Anonymous - Posted on 23 May 2023
I needed advice from a doctor but didn't get one face to face on the same day i called 8am was told to ring back Wednesday, after a spinal operation having trouble with walking, but willing to go with a friend for support in mobility was told by young receptionist to call back Wednesday this is disgusting after being there for 40 yrs. I couldn't see a G.P. my view in this situation was bad advice from staff, especially younger receptionist. Disgusting someone from management should look into this if long term patients remain their.
Visited May 2023
The Village Green Surgery has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by Scott - Posted on 17 January 2023
Had an appointment about an intimate issue. The doctor I saw listened and explained to me really well what he wanted to do, and was very sensitive about doing so. Couldn't recommend enough. I'd been worried about it for some time and put off going to the doctor, but feel so much better today having been.
Visited January 2023
The Village Green Surgery has not yet replied.