The Valkyrie Surgery
Valkyrie Road P.C.C., 50 Valkyrie Road, Westcliff-on-Sea, Essex, SS0 8BUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Wonderful wellbeing service
by Michelle - Posted on 22 March 2024
I was referred for weight management to a wonderful lady, (I understand I'm not allowed to name) at my surgery. I cannot express how much this woman changed my life and how I walked out a different person. Although not hugely overweight, a thorough but gentle degree of questioning opened up family relationships which were not healthy leading to self sabotage and unhealthy choices in every area of life. Although I knew on a deep level this was the case, this wonderful woman triggered a lightbulb moment in me which had me sitting in my car in tears, an outpouring of suppressed feelings. I'm not the same person as I was when I walked into her office this morning and am filled with gratitude for what she's done for me. At the age of 57 I finally feel valued, and that will now translate to my mental and physical states. I wish I could give your name but you know who you are, thank you so much
Visited March 2024
The Valkyrie Surgery has not yet replied.
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Review titled Good experience
Rated 5 stars out of 5
by Shane Moss - Posted on 04 March 2024
Brillant staff, very good with me explained everything that was going to happen. Staff was so lovely talked to me though whole experience. Very caring Doctor and Nurse. Would recommend to anyone. Thank you.
Visited March 2024
Review titled The Valkyrie Surgery
Replied on 22 March 2024
We are so pleased that you had a positive experience at Valkyrie Surgery. Thank you for your positive review. This is very much appreciated by all staff.
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Review titled Great service
Rated 5 stars out of 5
by Christian - Posted on 26 February 2024
Very friendly staff, very quick and professional treatment. I felt well looked after during my visit here
Visited February 2024
Review titled The Valkyrie Surgery
Replied on 22 March 2024
We are so pleased that you had a positive experience at Valkyrie Surgery. Thank you for your positive review. This is very much appreciated by all staff.
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Review titled Excellent treatment
Rated 5 stars out of 5
by Cheryl Law - Posted on 28 February 2024
Prompt, professional treatment having a minor op, felt at ease and listened to.Gave good advice following question i asked.
Visited February 2024
Review titled The Valkyrie Surgery
Replied on 22 March 2024
We are so pleased that you had a positive experience at Valkyrie Surgery. Thank you for your positive review. This is very much appreciated by all staff.
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Review titled Great practice
Rated 5 stars out of 5
by Daniel - Posted on 14 August 2024
They were very good, a very friendly and reassuring experience and the procedure was performed well. They explained all the potential issues and what to do so that the procedure is successful.
Visited February 2024
The Valkyrie Surgery has not yet replied.
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Review titled Efficient and great interactions
Rated 5 stars out of 5
by Mark Kimber - Posted on 20 March 2024
Reception process was quick and courteous GP was friendly and happy to talk around the diagnosis My sick note arrived the same day!
Visited February 2024
Review titled The Valkyrie Surgery
Replied on 22 March 2024
We are so pleased that you had a positive experience at Valkyrie Surgery. Thank you for your positive review. This is very much appreciated by all staff.
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Review titled Great practice, great Dr and Nurse
Rated 5 stars out of 5
by Anonymous - Posted on 19 February 2024
Minor op. Very clear communication. Made to feel comfortable. Faultless. Efficient booking system, high quality facilities and excellent professionals.
Visited February 2024
Review titled The Valkyrie Surgery
Replied on 22 March 2024
We are so pleased that you had a positive experience at Valkyrie Surgery. Thank you for your positive review. This is very much appreciated by all staff.
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Review titled Outstanding Minor Operations Team
Rated 5 stars out of 5
by Anonymous - Posted on 21 February 2024
Superb care from the Minor Operations Department. The surgeon and nurse were outstanding. They were reassuring, professional, and kind- talking me through every stage of the procedure and checking I was comfortable. Amazing practitioners delivering first class care in the community.
Visited February 2024
Review titled The Valkyrie Surgery
Replied on 22 March 2024
We are so pleased that you had a positive experience at Valkyrie Surgery. Thank you for your positive review. This is very much appreciated by all staff.
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Review titled 3rd referral has failed due to admin error
Rated 1 star out of 5
by Anonymous - Posted on 14 February 2024
I have had my 3rd referral fail within 12 months - due to form not being completed correctly/ sufficient information provided to specialist. Incredibly frustrating and disappointing.
Visited February 2024
Review titled The Valkyrie Surgery
Replied on 22 March 2024
I am sorry that you have experienced some difficulties with your referral. We do understand how frustrating a rejected referral can be. I do hope this has been resolved for you. Please contact us if we can be of any further assistance.
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Review titled Service way beyond what was expected
Rated 5 stars out of 5
by Steven Lawrence - Posted on 28 February 2024
Visited this clinic for routine minor surgery. A completely painless experience. A very thoughtful, knowledgeable and helpful clinician explained the process. An additional consultation was given to discuss further ways to improve my overall health which could help prevent reoccurrence of problem. I'd recommend this practice without hesitation. ⭐⭐⭐⭐⭐
Visited February 2024
Review titled The Valkyrie Surgery
Replied on 22 March 2024
We are so pleased that you had a positive experience at Valkyrie Surgery. Thank you for your positive words on this review. This is very much appreciated by all staff. Thank you for your recommendation.