The Valkyrie Surgery
Valkyrie Road P.C.C., 50 Valkyrie Road, Westcliff-on-Sea, Essex, SS0 8BUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Valkyrie has everything I need
Rated 5 stars out of 5
by Maura Murphy - Posted on 17 July 2023
Today I attended Valkyrie surgery for a planned minor operation. My experience was extremely positive, as have been all my experiences with this practice. I was treated with care and respect by a highly professional and competent doctor who carried out the procedure with efficiency, giving clear and strong leadership for the kind, supporting practitioner. The doctor took time to explain what he was doing both before and afterwards and showed appropriate friendliness and interest to put me, the patient, at ease. The doctor took time to answer my questions, check another small lump and additionally explain some recent blood tests, which was all very helpful and reassuring. Overall, extremely informative, professional and patient- friendly treatment and all just a few minutes away from home. Thank you.
Visited July 2023
Review titled The Valkyrie Surgery
Replied on 22 March 2024
We are so pleased that you had a positive experience at Valkyrie Surgery. This is very much appreciated by all staff. Thank you
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Review titled A joke !!!
Rated 1 star out of 5
by Flo - Posted on 14 June 2024
I called at 9am on hold for 25 minutes for a same day or any day in the near future appointment, to be told to call back at 11am .. on hold for 50 minutes to be told there is no appointments available at all .. call back Tuesday morning and try for an appointment then .. no wonder A&E is inundated with people when you can’t get get a GP appointment Why is this Surgery still taking on new patients when clearly they do not offer the help that is needed to the people already registered here! I thought GP surgeries had a juty of care …
Visited July 2023
The Valkyrie Surgery has not yet replied.
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Review titled Quick and painless minor op
Rated 4 stars out of 5
by Maurice Jardine - Posted on 10 July 2023
The operation was pain free and very quick. I was pleased to have the minor op done locally and at a convenient time of day.
Visited July 2023
Review titled The Valkyrie Surgery
Replied on 22 March 2024
We are so pleased that you had a positive experience at Valkyrie Surgery. Thank you for your positive review. This is very much appreciated by all staff.
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Review titled Excellant Service
Rated 4 stars out of 5
by Graeme Clarke - Posted on 12 July 2024
Attended for a blood test. Reception prompt and very helpful Nurse performing the test prompt kind and efficient service. The process for leaving this review is ridicuously complicated. As always the problems with the NHS are in the admin not the front line staff.
Visited July 2023
The Valkyrie Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Barry Theobald - Posted on 31 July 2023
Steroid injection very helpful, great man with a needle. Very supportive and helpful with my needs. Pleased with service
Visited July 2023
Review titled The Valkyrie Surgery
Replied on 22 March 2024
Thank you for your kind review. This is very much appreciated by all staff at The Valkyrie Surgery.
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Review titled Great practice
Rated 5 stars out of 5
by Sam Stubbs - Posted on 12 July 2023
From the organisation of my appointment to the procedure itself, everything was top rate. My appointment was arranged quickly and with ease. Then rearranged at my request to suit my schedule, which was very helpful and officiant. My surgeon was so friend and brilliant at calming my nervous and putting me at ease. It was all done so quickly with no pain with the highest levels of professionalism and kindness. I couldn't recommend highly enough. Thank you.
Visited July 2023
Review titled The Valkyrie Surgery
Replied on 22 March 2024
We are so pleased that you had a positive experience at Valkyrie Surgery. This is very much appreciated by all staff. Thank you
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Review titled Key hole vasectomy
Rated 5 stars out of 5
by Anonymous - Posted on 05 July 2023
Keyhole vasectomy The Dr and two nurses made me feel Immediately at ease. The procedure was explained in detail by the Dr I was given ample opportunity to raise any concerns that I had The keyhole procedure itself was almost completely painless and quick (1/10 on my pain threshold and I have a low tolerance for pain) Great staff
Visited July 2023
Review titled The Valkyrie Surgery
Replied on 07 July 2023
Thank you for your positive review and experience with our service. This is very much appreciated by all staff.
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Review titled Good service
Rated 5 stars out of 5
by Md Habibur Rahman - Posted on 06 July 2023
Excellent service from this GP. Very professional people doing daily basis tasks. They are very helpful and very easy to get appointments here.
Visited June 2023
Review titled The Valkyrie Surgery
Replied on 07 July 2023
Thank you very much for your positive review and experience with our service. This is very much appreciated by all staff. We have in recent months successfully changed our procedure for booking appointments, offering more future availability online and at reception. We are also reviewing our telephone system to make it easier to get through to our practice. Thank you again.
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Review titled Excellent treatment
Rated 5 stars out of 5
by Aamir - Posted on 19 June 2023
I had a small surgery and whole process was very smooth and hassle free. The doctor and nurse both were very professional and had explained the whole process to me. I had a very good experience with the surgery.
Visited June 2023
Review titled The Valkyrie Surgery
Replied on 07 July 2023
Thank you very much for your positive review regarding the service provided at Valkyrie Surgery. This is very much appreciated by all staff.
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Review titled Human experience
Rated 5 stars out of 5
by Marie Marketis - Posted on 07 June 2023
From booking the appointment to the surgery a “human” experience, unlike some surgery’s that treat you like a robot. Everything explained clearly. Great service.
Visited June 2023
Review titled The Valkyrie Surgery
Replied on 07 July 2023
Thank you very much for your positive review and experience with our service. This is very much appreciated by all staff. We have in recent months successfully changed our procedure for booking appointments, offering more future availability online and at reception. We are also reviewing our telephone system to make it easier to get through to our practice. Thank you again.