The Southall Medical Ctr.
Southall Medical Centre, 223 Lady Margaret Road, Southall, Middlesex, UB1 2PTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Easy to access and helpful team
Rated 5 stars out of 5
by Vin - Posted on 17 January 2023
This surgery has been providing me and my family with an easy to access GP surgery since we’ve registered with them. The eConsult service is fast and I usually get a callback within 24 hours to be booked in with a clinician. Whenever my children are unwell, they have been seen by the GP either same day or next day. I am impressed with the speed of the service. All staff are usually helpful and friendly and whenever I have needed to chase a prescription I have always been advised accordingly. The reception team go above and beyond to advise me if I am due for any injections or health checkups. Overall a commendable service during what is unarguably an incredibly stressful time for the health service, but this surgery is a credit to the NHS. Keep it up!
Visited January 2023
Review titled The Southall Medical Ctr.
Replied on 17 January 2023
Dear Vin, Thank you for taking the time to leave this review of our practice. Patient feedback is vital for us to understand your experience of our service. I am pleased to see that you are satisfied with the service you have received with our practice. The e-Consult service was launched with patient convenience and ease in mind and I am glad this is working for you and your family. I will be sure to share your comments with the team, who will be delighted to hear it. With best wishes, SMC management team