THE PINN MEDICAL CENTRE
37 Love Lane, Pinner, Middlesex, HA5 3EEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great medical staff
Rated 5 stars out of 5
by Irene Whitewick - Posted on 14 March 2023
I have nothing but good things to say. Going on Patches is a bit annoying but at least you get to see the right person at a time that is convenient in a way that’s convenient. The staff have been amazing with my healthcare taking time with me to ensure that everything is as well as it can be and explaining how to make sure I stay healthy.
Visited March 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 16 March 2023
Dear Irene Whitewick We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of excellent standard. We are also delighted that using PATCHS is convenient for you and this is good to hear. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. Kind regards Patient Liaison Officer at the Pinn Medical Centre.
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Review titled Quick appointment
Rated 4 stars out of 5
by Anonymous - Posted on 31 March 2023
Went online to get appointment. I was called 5 mins later and had appointment 70 mins later. Very good, but when I had tried to get appointment the previous day there was nothing available.
Visited March 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 11 April 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience with The Pinn was a positive one and that our service and treatment is of good standard. We are sorry you was unable to get appointment the day before. We are also sorry for any inconvenience this may have caused you. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. Thank you so much for taking the time to leave us your feedback. We will pass your feedback to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Telephone service was great
Rated 3 stars out of 5
by Anonymous - Posted on 21 March 2023
I used to be able to book appointments via telephone which was much easier than online booking. I always have to call someone to help me with online. Even this feedback I wrote using assistance. Please provide option via phone again. Thank you.
Visited March 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 17 April 2023
Dear Patient Thank you for your feedback on the service you have received from The Pinn Medical Centre. We are sorry that you felt our services did not meet with your expectations. We will always try to help you with booking an appointment online through our PATCHS if you call the surgery we will assist you with this. Thank you for bringing this to our attention. We would welcome the opportunity to address the concerns you have noted in your feedback. Please do contact the surgery on pinn.mc@nhs.net. Thank you so much for taking the time to leave us your feedback. We will pass your feedback on to our management team. Kind Regards Patient Liaison Officer at The Pinn Medical Centre
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 March 2023
Prompt appointment and happy with the doctor I saw this morning. Left feeling satisfied the advice given by the doctor.
Visited March 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 29 March 2023
Dear Patient Thank you very much for sharing your experience of your care at the Pinn Medical Centre. We are delighted to hear that you feel the service and treatment you have received has been of such a great standard. We are delighted that you were happy with your appointment with the Doctor and satisfied with the advice given. The care of patients is very important to us and it is always very nice to hear such positive feedback. We will pass your feedback to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 27 March 2023
I have always had positive experiences with this surgery. This morning I had an appointment within 2.5 hours after contacting the surgery. The only thing I would say is the Patches system may not be easy for older people who are not computer literate.
Visited March 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 29 March 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience with the Pinn Medical Centre was a positive one and that our service and treatment is of good standard. We do understand that PATCHS could be difficult for the older generation but we always offer support to those who find PATCHS difficult. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre.
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Review titled Excellent!
Rated 5 stars out of 5
by Lesley - Posted on 03 March 2023
Filled in the online form and within 30 minutes had an email and a telephone call with an appointment for 2 hours later. Waited just 5 minutes to see a knowledgeable and reassuring gp, who took time and trouble to examine and give information.
Visited March 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 08 March 2023
Dear Lesley We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience with The Pinn was a positive one and that our service and treatment is of excellent standard. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. Thank you so much for taking the time to leave us your feedback. We will share your feedback with our management team. Kind regards Patient Liaison Officer at The Pinn Medical Centre.
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Review titled Terrific practice
Rated 5 stars out of 5
by John watts - Posted on 18 April 2023
As always, very helpful staff and brilliant doctors. Very caring and thorough. Very easy to get an appointment via Patches which is a great system.
Visited March 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 20 April 2023
Dear John Watts We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of terrific standard. We are also delighted you got a appointment through PATCHS and that you was cared for by our brilliant doctors during your visit to the surgery. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Exemplary Prectice
Rated 5 stars out of 5
by Peter Kennedy - Posted on 03 March 2023
Helpful reception, good and friendly doctors. Exactly how it should be. Helpful reception, good and friendly doctors. Exactly how it should be. Helpful reception, good and friendly doctors. Exactly how it should be.
Visited March 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 08 March 2023
Dear Peter Kennedy We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of good standard. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us, as we are always looking for ways to improve our service. We will share your feedback with our management team. Please feel free to contact us at The Pinn Medical Centre at pinn.mc@nhs.net Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 March 2023
The doctors are all welcoming and through when I’ve attended many appointments. The online system is very easy to use and I always get a prompt response via The Receptionists at the surgery on sane day.
Visited March 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 21 March 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience with the Pinn Medical Centre was a positive one and that our service and treatment is of good standard. We are delighted that the our Doctors are welcoming and through, also that you find PATCHS easy to use and that our Receptionists are very prompt. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Great care
Rated 5 stars out of 5
by Priya Shah - Posted on 28 March 2023
I have received brilliant care since I had a tumour removed, all the staff including the nurses have been very kind, and thoughtful. I have managed to get an appointment everything and the Patches system is working really well for me.
Visited March 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 29 March 2023
Dear Priya Shah We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of great standard. We are delighted that you have received brilliant care from our Nurses with kindness and thoughtfulness. It is also good to hear PATCHES is working well for you. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback to our nurses and our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre