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The Park Medical Practice

Maine Drive, Chaddesden, Derby, Derbyshire, DE21 6LA

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 11 to 13 of 13

  1. Review titled So frusrating and poor appointment system

    Rated 1 star out of 5

    by Anonymous - Posted on 17 April 2023

    When i try to book an appointment online, theres none available. Ive just been on hold for 30 minutes and got cut off. This isnt the first time! Id only moved from #18 to #9 too. Theres no point in ringing at 8am. Id give up completely but I need my medication

    Visited April 2023

    Report as unsuitable

    The Park Medical Practice has not yet replied.


  2. Review titled Appalling

    Rated 1 star out of 5

    by Joyce Elizabeth Duro - Posted on 05 October 2022

    I write this as I am in a queue of 20. This morning after 50 mins I was spoken to by receptionist. I explained I needed the medication which hospital had prescribed. I was told letter had not yet been read and to ring back at 13.30. Then a doctor will ring me back. If this is the process no wonder things take forever. I have been ringing but at 14.31 I am still unable to gain contact. This service is appalling. My grand daughter needs new medication. There appears to be no consideration for patients. I will point out it is not my surgery and thankfully my GP is wonderful and we can contact.

    Visited October 2022

    Report as unsuitable

    The Park Medical Practice has not yet replied.


  3. Review titled Receptionist shortening my life

    Rated 1 star out of 5

    by Anonymous - Posted on 14 October 2022

    The Receptionist Refused to allow me to talk and explain my problem and urgency of needing to talk to someone (due to cancer diagnosis) and indirectly called me a liar when I tried to explain something. This receptionist has/is causing so much stress and anxiety when I am already so worried. I cannot talk to anyone medically trained as the receptionist is the first point of contact. I fear that due to Receptionist’s lack of empathy and training my life shall be shortened.

    Visited September 2022

    Report as unsuitable

    The Park Medical Practice has not yet replied.