The Oaks Medical Centre
18-20 Villa Street, Beeston, Nottingham, Nottinghamshire, NG9 2NYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Best Practice I've Enrolled At
Rated 5 stars out of 5
by Lou May - Posted on 16 October 2024
The staff are helpful, polite, listeners and take time to explain things in a way where I've been able to make decisions and feel confident I understand next steps. My health problems have been numerous across many different types of medical disciplines, no matter what I've been seen, been respected, felt and seen progress on getting to the bottom of my problems, be them short/long term physical or otherwise. Today it was about managing my Diabetes, to which I feel renewed, reinformed and ready to make transformative changes to improve my health. The Nurse took the time and took into account everything else I'm dealing with and came back to me with solutions and next steps for me to manage and beat this disease. I can't rate this centre enough, I've lived all across the UK and have had to register with many clinics, none have given me the attention and detail like this place has. I've quit jobs where they've asked me to move for work, because fundamentally, I need places like the Oaks Medical Centre to make sense and deal with the challenges I have. I rate this place 11/10 and hope the service, support and care never stops being as great as it is today! Thank you Oaks Medical Centre!
Visited October 2024
Review titled The Oaks Medical Centre
Replied on 21 October 2024
Thank you for your comments. We always appreciate both positive and negative feedback as it helps us know what we are doing well, and helps inform us where we need to focus on improvement. We have an excellent team here and are glad you feel well looked after and supported in your health and wellbeing.
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Review titled Pro Active Doctor
Rated 5 stars out of 5
by Pierre Bollu - Posted on 23 September 2024
On 23.9.24 at 09.50 I saw my doctor who was very thorough and pro- active friendly and helpful. I will definitely use that doctor again.
Visited September 2024
Review titled The Oaks Medical Centre
Replied on 21 October 2024
Thank you for your comments! We appreciate your feedback as it helps us know when we are doing things right, as well as what we can improve on. We will ensure the Doctor who saw you receives your feedback.
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Review titled Well done The Oaks.
Rated 5 stars out of 5
by Angie - Posted on 25 June 2024
Husband needed appointment. Called surgery and within 20 mins had a reply to see a nurse practitioner. Friendly,and efficient given diagnosis and meds to deal with problem. All in the same day. I admit I had misgivings on the new system but every time I have had the need to see a doctor I have been able to. My only concern is that I hope it’s not quantity over quality where care of a patient is concerned. I have always been treated very well by this practice and consider myself lucky! The adjoining chemist is amazing also, they are absolute stars! Well done to the oaks and bsb chemist!
Visited June 2024
Review titled The Oaks Medical Centre
Replied on 27 June 2024
Thank you for your kind feedback. I do however think you might have the wrong Oaks Medical Centre. We are in Beeston, Nottingham. I believe there is a practice in Birmingham with the same name who have an adjoining chemist with the name BSB Chemists.
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Review titled Excellent service
Rated 5 stars out of 5
by Liz Shrewsbury - Posted on 09 May 2024
I spoke with a number of staff from the practice on behalf of my 92yr old mother. Everyone I spoke with was polite and helpful, and the outcome was very much appreciated. A big thank you from both me and my mum.
Visited May 2024
Review titled The Oaks Medical Centre
Replied on 13 May 2024
Thank you for your feedback. It is great to hear that you had such a positive experience as this is what we aspire to provide for all patients and families/carers. We will pass your comments on to our staff.
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Review titled Fantastic service
Rated 5 stars out of 5
by K Williams - Posted on 02 May 2024
As a new patient and on a large number of medicines I was nervous to change to The Oaks, however I was treated with respect and incredible efficiency and am totally at ease withe the practice..
Visited April 2024
Review titled The Oaks Medical Centre
Replied on 07 May 2024
Thank you for your feedback! This is exactly what we strive to provide to all of our patients. It is always great to hear when things work well for the people who use our service.
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Review titled Caring staff
Rated 5 stars out of 5
by Anonymous - Posted on 11 April 2024
I attended a clinic today for cervical screening. I was anxious about it as have a few other things on my mind too. The nurse was really kind and understanding and made me feel a lot better.
Visited April 2024
Review titled The Oaks Medical Centre
Replied on 15 April 2024
Thank you for your feedback. We will pass your feedback on to our nurses for you. It is always nice to hear what we are doing well!
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 27 July 2023
Very friendly staff, reception are really efficient at getting you seen by the most appropriate member of the team in a timely fashion, and the clinical staff have always been kind and great at sorting out whatever I have seen them about. Would recommend to any of my friends and family.
Visited July 2023
Review titled The Oaks Medical Centre
Replied on 31 July 2023
Thank you for your feedback. All comments help us to shape our services and ensure our patients get the best possible care. We're glad that you have had good experiences with our practice and would recommend us to others - that's exactly what we strive for!