The Manor Surgery
Middle Street, Beeston, Nottingham, Nottinghamshire, NG9 1GAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 07 October 2023
The Manor have just taken over the Kennington surgery and my first experience was fantastic. I made contact via the online form and was contacted very promptly via text with a face to face appointment. All of the staff that I spoke to - on the phone, at the surgery reception and the doctor - were friendly and helpful and follow up appointments were made promptly. I was really impressed.
Visited October 2023
Review titled The Manor Surgery
Replied on 29 November 2023
Thank you for your review, but we are Manor Surgery in Beeston, Nottingham! You may want to remove this review and add to the correct Practice as I'm sure they would welcome your kind words! Emma Rowe Practice Manager
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Review titled Amazing practice
Rated 5 stars out of 5
by Penny - Posted on 17 July 2023
Excellent service from every part of the service Cannot fault anything Always treated by all staff with courtesy and kindness
Visited July 2023
Review titled The Manor Surgery
Replied on 19 July 2023
Dear Penny Thank you so much for your kind review. Our patients are at the heart of what we do here at Manor, so your feedback is really appreciated. Thanks again Laura M Deputy Practice Manager
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Review titled Outstanding in every respect
Rated 5 stars out of 5
by Anonymous - Posted on 31 July 2023
From phoning at 8.00 I was called back by a Dr just over an hour later.I was then given an appointment for the same morning.I had never met the Dr but they inspired me with confidence in the telephone consultation. The appointment was excellent.I was examined very thoroughly and the Dr gave no indication at all of pressure for time.I was given a forward plan and left 3 hours after my initial call.I have never had a less than excellent experience with any staff member.Thank you so much.
Visited July 2023
Review titled The Manor Surgery
Replied on 01 August 2023
Dear Patient Thank you so much for your lovely comments! We are so happy to hear that we could see you so quickly and that you had an excellent experience! I have passed your comments on to the team who were all really grateful of you taking the time to write this review. Thanks again Laura M Deputy Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Linda Margaret Fleming - Posted on 07 June 2023
I know that if I need to speak to a doctor, I only have two call that morning, after 8 am. The reception will ask me what the problem is and a doctor calls me back that morning. I either get advice from the doctor or get an appointment for that morning, if I need to be seen. A brilliant service.
Visited June 2023
Review titled The Manor Surgery
Replied on 12 June 2023
Dear Linda Thank you for your kind review! We are really pleased to hear that we are able to offer you an efficient service. I have passed on your positive comments and they were greatly received. Thanks again! Laura M Deputy Practice Manager
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Review titled Caring, professional doctor
Rated 5 stars out of 5
by Anonymous - Posted on 10 May 2023
After a telephone triage yesterday I was given a face to face appointment at the surgery today. Compared to many friends I speak to that is an excellent service that is not provided by other GP practices in Nottinghamshire. The doctor I saw was very professional and also very kind and understanding. Her pro-active attitude towards prescribing HRT for peri-menipausal symptoms was brilliant. Again not a service other friends have experienced at other GP practices. I feel very fortunate that the Manor Surgery provide such a reliable and reactionary service and the health care professionals working there are enthusiastic, professional and caring towards their patients.
Visited May 2023
Review titled The Manor Surgery
Replied on 11 May 2023
Dear Patient Thank you so much for your kind review of The Manor Surgery! We are delighted to hear that we were able to quickly allocate you a telephone and face to face GP appointment. I have passed your lovely comments on to the team who were very grateful! Thanks again Laura M Deputy Practice Manager