The Limes Medical Centre
The Plain, Epping, Essex, CM16 6TLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Support from Social Prescriber
Rated 5 stars out of 5
by LAURA TURFREY - Posted on 25 September 2024
Our social prescriber was so helpful and supportive with applying for various benefits for my parents. She was patient and efficient, she guided me through the various forms and supplied all the information needed quickly, which has been extremely helpful. Thank you very much, I am most grateful. I highly recommend using this invaluable Social Prescriber service.
Visited September 2024
Review titled The Limes Medical Centre
Replied on 14 October 2024
Dear Ms Turfrey Thank you for your feedback. We are very fortunate to have two excellent social prescribers. Forms and processes can be so complicated so I am grateful that they were able to support you with this. I will make sure that they are aware of your lovely feedback. Kind regards Debbie Bodhanya Managing Partner
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Review titled Excellent Service at North Weald Doctors Surgery
Rated 5 stars out of 5
by Jacquie Malcolm - Posted on 06 September 2024
Had an appointment at North Weald Doctors Surgery and found it a great experience. The GP took her time and listened so I felt supported. Very warm service from the receptionist as well.
Visited September 2024
Review titled The Limes Medical Centre
Replied on 26 September 2024
Dear Ms Malcolm Thank you so much. Its great to have the branch sites to be able to see patients close to home or in a smaller environment. Good to hear it all went well for you. Many thanks for the feedback Debbie Bodhanya Managing Partner
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Review titled Always found the staff most helpful
Rated 5 stars out of 5
by Leslie Burrows - Posted on 06 September 2024
I am going on holiday and needed to pre-book my B12 injection which was over two weeks away and the receptionist could not book that as she doesn't have the calendar for date yet she said she would do that later and text me with the date which I thought was very efficient
Visited September 2024
Review titled The Limes Medical Centre
Replied on 26 September 2024
Dear Ms Burrows Thank you! Our reception team do work incredibly hard to support so I'm glad to hear that feedback. Many thanks Debbie Bodhanya Managing Partner
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Review titled Wonderful Treatment from the Nurses
Rated 5 stars out of 5
by Barry - Posted on 01 October 2024
I had my big toe nails removed several weeks ago, and for the past few weeks I have received wonderful treatment from the Nurses and Staff from The Limes. They get a lot of criticism from others, but my treatment has been exemplary. I cannot thank them enough.
Visited September 2024
Review titled The Limes Medical Centre
Replied on 14 October 2024
Dear Barry Thank you! It is always lovely to hear that our team have been able to help and support. That must have been a painful procedure for you. Good to hear that the nurses were able to give excellent post procedure care. Many thanks Debbie Bodhanya Managing Partner
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Review titled Great service at Theydon Bois
Rated 3 stars out of 5
by Karen - Posted on 18 September 2024
I wanted to give a shout out to the lovely young lady on reception who massively helped me today. She went “above and beyond” today, she was helpful, sympathetic and explained things really well. With out her help, I would have been unable to get my daughter antibiotics for an ear infection. Unfortunately I can’t name the young lady, so I will email the practice manager separately as I believe she should be commended.
Visited September 2024
Review titled The Limes Medical Centre
Replied on 14 October 2024
Dear Karen Many thanks for the great feedback. I have made sure that the receptionist is aware. We are very lucky to have proactive reception team who try their utmost to help, so I am glad that we she could support yourself and your daughter. Kind regards Debbie Bodhanya Managing Partner
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Review titled The doctor listened!!
Rated 5 stars out of 5
by Mrs Jean Mercer - Posted on 19 September 2024
The doctor was excellent!! She was kind understanding and listened carefully. I would love to see this lady doctor every time! I know that is not possible but it would be great if we had follow ups with the same doctor!
Visited September 2024
Review titled The Limes Medical Centre
Replied on 14 October 2024
Dear Mrs Mercer Thank you for your feedback. With pre-bookable appointments available certainly do ask for the same Doctor if you wish to book with her again. It is not always possible, as you say, but worth asking when you can plan in advance. Thank you for taking the time to leave feedback Kind regards Debbie Bodhanya Managing Partner
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Review titled Lovely Doctor
Rated 5 stars out of 5
by Anonymous - Posted on 20 August 2024
The Doctor i saw today is an incredably kind and an amazing doctor who really listens to what your saying and knows the best course of action for you incredibly well.
Visited August 2024
Review titled The Limes Medical Centre
Replied on 26 September 2024
Dear Patient Thank you for the lovely feedback. So glad that we were able to help and support you. Its always good to be listened to and advised appropriately. I will share with the team Kind regards Debbie Bodhanya Managing Partner
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Review titled Exemplary Primary Care
Rated 5 stars out of 5
by John - Posted on 19 August 2024
I required urgent primary care and treatment on this occasion which was provided in a very timely manner by the surgery staff. I would like to express my sincere thanks to both the Reception Staff and the Doctor who dealt with me on the day. Their intervention helped to prevent my condition from deteriorating further and certainly prevented me from having to access secondary care.
Visited August 2024
Review titled The Limes Medical Centre
Replied on 26 September 2024
Dear John Thank you! It is our aim to manage patients as close to home as possible and it is so nice to hear when that goes well. I am glad that our team were able to help support you. Many thanks Debbie Bodhanya Managing Partner
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Review titled Doctor really listened
Rated 4 stars out of 5
by Anonymous - Posted on 01 August 2024
Todays appointment was about mental health and I really appreciated how professional and caring the doctor was. She took time to really understand the issue and comforted the patient.
Visited August 2024
Review titled The Limes Medical Centre
Replied on 20 August 2024
Thank you so much for your feedback. So glad to hear that our GP was supportive and helpful. Many thanks Debbie Bodhanya Managing Partner
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Review titled Great communication
Rated 5 stars out of 5
by Emma Marshall - Posted on 08 August 2024
Had a telephone consultation with gp today regarding my sick note for work. The gp was very understanding and also asked me how my chemotherapy was going. Discussed side effects and current medications & appropriate times for reviewing anti depressants.Documentation was sent promptly via my mobile phone so I could then send it onto my work. The gp had great communication skills and was empathetic & polite.
Visited August 2024
Review titled The Limes Medical Centre
Replied on 26 September 2024
Dear Ms Marshall Thank you for the feedback and good to see that using our IT software helps with efficiency. I will share with the team. Many thanks Debbie Bodhanya Managing Partner