The Limes Medical Centre
The Plain, Epping, Essex, CM16 6TLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good practise
Rated 4 stars out of 5
by Jeanette tremain - Posted on 14 September 2023
Was seen a little before my appointment time . Pleasant friendly appointment was pleased with the way things were handled.
Visited September 2023
Review titled The Limes Medical Centre
Replied on 08 November 2023
Dear Ms Tremain So glad to hear that and thank you for the feedback - much appreciated. Kind regards Debbie Bodhanya Managing Partner
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Review titled Covid jab
Rated 3 stars out of 5
by Anonymous - Posted on 14 September 2023
I was seen on time by a friendly nurse who gave the injection painlessly. Received a text inviting me to book for the booster. Efficient booking system.
Visited September 2023
Review titled The Limes Medical Centre
Replied on 08 November 2023
Thank you! The self booking appointments have worked really well this year so I am glad to hear of your experience. Much appreciated Kind regards Debbie Bodhanya Managing Partner
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Review titled Covid vaccination
Rated 4 stars out of 5
by Victoria Hicks - Posted on 14 September 2023
Excellent! No queue. Fast signing in. Extremely efficient system. In and out within 10 minutes. Very pleased with the overall system of notification, reminder and that we are having the covid booster well before winter
Visited September 2023
Review titled The Limes Medical Centre
Replied on 08 November 2023
That's great news. This COVID and flu season has been busy with over 6,000 vaccines being given in 6 weeks. We trialled self book appointments this year too which seem to have been very popular. Thank you for your feedback Kind regards Debbie Bodhanya Managing Partner
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Review titled Comfortable practice
Rated 5 stars out of 5
by Bebe - Posted on 14 September 2023
I was seen on time and although would only deal with one question (When I had a couple more) it went very well
Visited September 2023
Review titled The Limes Medical Centre
Replied on 08 November 2023
Dear Bebe Thank you for your feedback. It is hard when you have more than one issue but sadly the appointment slots are 15 minutes in length and generally this means that only one problem, sometimes two if they are related. Glad that you were seen on time and that it went well. Much appreciate the feedback. Kind regards Debbie Bodhanya Managing Partner
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Review titled The River Surgery
Rated 5 stars out of 5
by Anonymous - Posted on 06 September 2023
Always willing to see face to face patients and make time for people. Nice receptionists and doctors at highly knowledgeable
Visited September 2023
Review titled The Limes Medical Centre
Replied on 10 September 2023
Dear Patient We are the Limes Medical Centre so you may have posted this to the wrong surgery? Many thanks Kind regards Debbie Bodhanya, Managing Partner
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Review titled Great practice
Rated 5 stars out of 5
by Brian Jones - Posted on 14 September 2023
Appointment fulfilled promptly and on time. Nurse explained procedure fully and likely side effects if the Covid booster
Visited September 2023
Review titled The Limes Medical Centre
Replied on 08 November 2023
Thank you Mr Jones. I will feed that back to the nursing team. Kind regards Debbie Bodhanya Managing Partner
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Review titled Rather upset
Rated 4 stars out of 5
by Pauline marshall - Posted on 08 September 2023
I rang surgery this morning as I need some more dressings for my legs I was told they would be on repeat order receptionist was rather abrupt and off hand i was surprised and felt tearful she didn't know anything said would look into it and hung up ? How rude I'm still none the wiser about getting more dressings ? That's awful I don't know if anyone is going to contact me
Visited September 2023
Review titled The Limes Medical Centre
Replied on 10 September 2023
Dear Ms Marshall I have checked and cannot see that you are registered with us. Could you be registered with another Limes Medical Centre? We are in Epping, Essex. If I can help further please call me on 01992 566555 Kind regards Debbie Bodhanya, Managing Partner
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Review titled Covid Jab
Rated 3 stars out of 5
by Anonymous - Posted on 14 September 2023
Had a text message about Covid booster jab and booked it the following week with ease, turned up and I was seen straight away by a very pleasant nurse who administered the jab efficiently and painlessly. Altogether a very efficient booking system and delivery of vaccine.
Visited September 2023
Review titled The Limes Medical Centre
Replied on 08 November 2023
Thank you so much. We will continue to roll out the self booking process for as many types of appointments that we can as it is so easy and quick to use. No telephones involved! The feedback is much appreciated Kind regards Debbie Bodhanya Managing Partner
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Review titled Very efficient and very friendly and helpful
Rated 5 stars out of 5
by Anonymous - Posted on 14 September 2023
Have recently joined as a new patient and have a few health conditions. Everything has been set up, appointments arranged and the nurses and staff I’ve had appointments with have been so helpful and thoughtful. Thank you - a real relief, feel like I’m being looked after!
Visited September 2023
Review titled The Limes Medical Centre
Replied on 08 November 2023
Dear Patient That's really nice to hear. Thank you! It's especially good to hear from new patients what your experience has been. General Practice is incredibly busy but the team do their utmost, clinical and non-clinical to give you the healthcare that you need. Kind regards Debbie Bodhanya Managing Partner
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Review titled Efficient today
Rated 3 stars out of 5
by Anonymous - Posted on 14 September 2023
Had my pre booked Covid jab which was quick and painless! It wasn’t clear from my text where to go as last year we were sent to St Margaret’s , yet the text said Limes Epping so was calling the surgery this morning to check and couldn’t get through at all , not even to request a call back. I stopped at st Margaret’s first, it didn’t look like it was open so went the surgery and there were two people vaccinating.
Visited September 2023
Review titled The Limes Medical Centre
Replied on 08 November 2023
So glad that you came to the surgery and sorry if there was any confusion re sites. We did use the St Margaret's hub previously for vaccinating but that has now closed. We are updating our text details to show which of our branches an appointment is at. Thank you for your feedback Regards Debbie Bodhanya Managing Partner