The Limes Medical Centre
The Plain, Epping, Essex, CM16 6TLContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about The Limes Medical Centre.
Reviews
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Review titled Great Surgery
Rated 5 stars out of 5
by Ravinder - Posted on 05 April 2024
Had an appointment today with a GP who was excellent! Had great service today and all staff were very helpful. Thank you Limes!
Visited April 2024
Review titled The Limes Medical Centre
Replied on 18 April 2024
Dear Ravinder So glad to hear that. Thank you for taking the time to leave feedback Kind regards Debbie Bodhanya Managing Partner
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Review titled Great with children
Rated 4 stars out of 5
by Anonymous - Posted on 05 April 2024
The staff I have seen with my two young children have been lovely and have helped to put them at ease. This includes vaccinations at each age and the newborn checks. The nurse and GP were helpful and able to answer any questions. Thank you!
Visited April 2024
Review titled The Limes Medical Centre
Replied on 18 April 2024
Thank you so much for your lovely feedback. It's good to hear that our team have been able to put you at ease. Kind regards Debbie Bodhanya Managing Partner
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Review titled Superb Dr
Rated 5 stars out of 5
by Sue W - Posted on 24 April 2024
The lady Dr I saw was superb. She was very friendly and thorough, and dealt with the issue in a kind and compassionate manner. She explained everything and offered advice on my condition. She made me feel at ease, Thank-you so much, an asset to the surgery.
Visited April 2024
Review titled The Limes Medical Centre
Replied on 21 May 2024
Dear Sue Many thanks for your feedback which I will share with the clinical team. It is good to hear that you felt comfortable and supported. Kind regards Debbie Bodhanya Managing Partner
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Review titled Caring and Supportive Doctors
Rated 5 stars out of 5
by Karen - Posted on 12 April 2024
Having been diagnosed with suspected bone cancer at the beginning of March, my doctor referred me to all the relevant hospitals for treatment. Subsequently there have been issues with obtaining appointments and information back from the hospitals. Having been told about my cancer diagnosis is hard enough to deal with, but the added stress created by delays in receiving treatment has been very difficult. The doctor has phoned me to reassure me she is on the case and had taken urgent action to ensure I do get seen by an appropriate oncology department. Without her obvious concern and assistance, I'm not sure how I would have coped.
Visited April 2024
Review titled The Limes Medical Centre
Replied on 18 April 2024
Dear Karen I am so sorry to hear about your diagnosis. I am glad that our Doctor has been able to support you at this difficult time and I hope that your care is ongoing in the hospital now. Thank you for taking the time to feedback. Kind regards Debbie Bodhanya
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Review titled Great Practice
Rated 5 stars out of 5
by Karen - Posted on 10 April 2024
The doctor at the Limes has been very helpful in trying to get me treatment for my recent cancer diagnosis. I have had problems as my Internet was down on the day Barts hospital Rapid Response was due to call me, accordingly I didnt receive there call and have been labelled as a "no show". Despite explaining to Barts that it was Internet issues that didn't allow me to receive the call, I have been waiting over another month for another telephone appointment, as they have told me they don't have any available appointment dates they can give me. The doctor has done all she can in trying to arrange a new appointment and has helped me to be more positive in that I will receive a consultation with the consultants at Barts for my cancer treatment
Visited April 2024
Review titled The Limes Medical Centre
Replied on 18 April 2024
Dear Karen I am so glad that we have been able to support you and help to get the appointment rescheduled. We are here if you need further help. Kind regards Debbie Bodhanya Managing Partner
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Review titled Nurse review
Rated 3 stars out of 5
by Angela Caffall - Posted on 08 March 2024
The nurse made me feel really comfortable as I was quite anxious and she was kind and reassuring. I was seen on time and could park easily.
Visited March 2024
Review titled The Limes Medical Centre
Replied on 11 March 2024
Thank you for your feedback Ms Caffall. I will make sure that the nursing team are aware. I am glad that you were reassured. Many thanks Debbie Bodhanya Managing Partner
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Review titled Kind and supportive Doctors
Rated 5 stars out of 5
by Erdinch - Posted on 22 March 2024
In my consultation with a Doctor at the Limes today - I was offered a plan on how to proceed in resolving my physical ailments. All my options were explained to me in really calm and full and helpful manner. I felt really listened to snd resoected. Their genuine care and support for my medical issues shone through the whole consultation.
Visited March 2024
Review titled The Limes Medical Centre
Replied on 18 April 2024
It's really good to hear that the consultation went so well and that you were at the centre of the planning. Thank you for the feedback Kind regards Debbie Bodhanya Managing Partner
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Review titled Very good practice
Rated 5 stars out of 5
by Anonymous - Posted on 22 May 2024
It was very good speaking to moona about my situation and helping me fill out the forms I needed. To help with my situation. She was very helpful. I would like to thank her very much.
Visited March 2024
Review titled The Limes Medical Centre
Replied on 06 June 2024
Many thanks for your feedback. We are very fortunate to have social prescribers to support patients. I am glad that you have found this useful. I will make Moona aware. Kind regards Debbie Bodhanya Managing Partner
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Review titled Social prescriber
Rated 5 stars out of 5
by Anonymous - Posted on 12 June 2024
She was very informative and pleasant, kind and empathetic. Appointment was booked promptly and efficiently.
Visited March 2024
Review titled The Limes Medical Centre
Replied on 20 August 2024
Thank you so much for the feedback. Our social prescribers are excellent. I am so pleased they were helpful for you. Many thanks Debbie Bodhanya Managing Partner
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Review titled Jabs
Rated 5 stars out of 5
by Steve Drew - Posted on 15 March 2024
Lovely nurse Great personality Very professional Reassuring Light hearted Punctual Under todays pressures in the NHS extremely pleased with her professionalism
Visited March 2024
Review titled The Limes Medical Centre
Replied on 18 April 2024
Dear Mr Drew Great to hear! Thank you so much for taking the time to feedback - I will pass onto the nursing team. Kind regards Debbie Bodhanya Managing Partner