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The Leckhampton Surgery

17 Moorend Park Road, Cheltenham, GL53 0LA

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about The Leckhampton Surgery.


Reviews

Displaying 21 to 30 of 55

  1. Review titled Good recent GP experience

    Rated 5 stars out of 5

    by Andrew Holding - Posted on 27 March 2024

    Booking system worked OK, although sharp elbows are needed to grab an appointment. On the day, I was seen promptly and had a good quality examination and advice on a number of topics.

    Visited March 2024

    Report as unsuitable

    Review titled The Leckhampton Surgery

    Replied on 27 March 2024

    Good morning Thank you for your feedback and we are pleased you had a good experience. All our team do their very best under the current pressures Kind Regards Leckhamton Surgery

    Report as unsuitable


  2. Review titled Very helpful

    Rated 4 stars out of 5

    by Sarah Sheppard - Posted on 18 March 2024

    Apart from the fact that the telephone consultation was 45 minutes late, the Doctor listened with patience to my concerns regarding my husband (I have a Lasting Power of Attorney for him). He offered a practical solution and arranged a further appointment. I did not feel he was rushing me.

    Visited March 2024

    Report as unsuitable

    Review titled The Leckhampton Surgery

    Replied on 21 March 2024

    Thank you, We apologise for the wait. An appointment time is only ever approximate as some consultations will take longer than the allocated 10 minutes appointment time. Thank you for your understanding Kind Regards Leckhampton Surgery

    Report as unsuitable


  3. Review titled Totally looked after

    Rated 5 stars out of 5

    by Peter C - Posted on 04 March 2024

    Had a few ups and downs healthwise with asthma and medication. The patience, understanding and care I have been shown as I have got used to my medication needs has been so reassuring. Couldn’t be in better hands thank you.

    Visited March 2024

    Report as unsuitable

    Review titled The Leckhampton Surgery

    Replied on 05 March 2024

    Thank you for your kind review. Our whole team appreciate your feedback. Having a dedicated clinical pharmacist team working with us is defiantly a bonus to all our patients. Kind Regards Leckhampton surgery

    Report as unsuitable


  4. Review titled Getting better!

    Rated 3 stars out of 5

    by Neil W - Posted on 07 March 2024

    After several appointments over a long period ... often hard to get appointments - I finally saw "my" doctor and what a pleasure it was! Finally a clear and positive diagnosis based on physical examination. It has taken a long time getting here, but what a relief!!

    Visited March 2024

    Report as unsuitable

    Review titled The Leckhampton Surgery

    Replied on 07 March 2024

    Good Morning Thank you so much for leaving a review for us. We are doing our best in the current very demanding climate. We are pleased you have had a good outcome. Kind Regards Leckhampton surgery

    Report as unsuitable


  5. Review titled Very helpful

    Rated 5 stars out of 5

    by Antony Hadland - Posted on 31 March 2024

    Had an appointment with the GP for an issue with my legs. I have an underlying condition so was keen to get this checked out ASAP. The GP made me feel at ease by explaining everything well.

    Visited March 2024

    Report as unsuitable

    Review titled The Leckhampton Surgery

    Replied on 03 April 2024

    Good afternoon Thank you for your kind review. We will pass your thanks onto our staff. Kind Regards Leckhampton surgery

    Report as unsuitable


  6. Review titled Better practice when all drs are functioning

    Rated 3 stars out of 5

    by Shirley Gibbons - Posted on 13 February 2024

    Bit disappointed as I had a lump which had started to get bigger and I was concerned but as I had lump awhile he didn't seemed bothered but I was as it had got bigger.i managed to make appointment for Monday now. Be glad when you can ring and make appointment same day all this is not helping people's predicaments.and ailments .

    Visited February 2024

    Report as unsuitable

    Review titled The Leckhampton Surgery

    Replied on 19 February 2024

    Dear Patient Our book on the day appointments are only for advice for patients with problems that are clinically urgent to be advised on the same day. We are sorry that we can not see everyone on the day but our patient list size does not allow for that. We do offer patients pre-bookable online appointments and are pleased you managed to book one of these Kind Regards Leckhampton Surgery

    Report as unsuitable


  7. Review titled Poor experience

    Rated 3 stars out of 5

    by Anonymous - Posted on 07 February 2024

    Poor communication from the surgery in dealing with my urgent issue regarding a change in medication. Unhelpful and inaccurate text from gp in response to my medication query.

    Visited February 2024

    Report as unsuitable

    Review titled The Leckhampton Surgery

    Replied on 14 February 2024

    We apologise you had a poor experience. For all medication queries we do have a Clinical pharmacist that can answer questions and someone on her team are normally the best people to advise on medication questions. Please feel free to ask for a pharmacist call for medication queries. Kind Regards Leckhampton surgery

    Report as unsuitable


  8. Review titled Disappointed

    Rated 3 stars out of 5

    by Anonymous - Posted on 14 February 2024

    Before speaking to the doctor today I saw the doctor on the 14th December 2023. Now nine weeks later my symptoms are still the same if not worse. The doctor today wouldn’t see me. I have to until next Thursday to have a physical appointment. I am not in the best of health generally. I am very disappointed that I will not be able to see a doctor properly for another week.

    Visited February 2024

    Report as unsuitable

    Review titled The Leckhampton Surgery

    Replied on 19 February 2024

    Dear Patient We are sorry to hear you are disappointed. Our on the day appointments are for Urgent issues that will not wait. For ongoing conditions we issue pre-bookable appointments online at 10am each day. If you do not specify any certain GPs you will have more availability. For medication questions we also have clinical pharmacists attached to us that can also advise you. The pharmacies are also now commissioned to help patients with minor illnesses and in some cases are now able to prescribe directly. We hope this helps Kind Regards Leckhampton Surgery

    Report as unsuitable


  9. Review titled Great practice

    Rated 5 stars out of 5

    by Julie mullard - Posted on 07 February 2024

    Thorough, clear and pleasant appointment. Doctor was friendly and polite. I was put at ease and not rushed. I was sent a text after to help me, which is helpful.

    Visited February 2024

    Report as unsuitable

    Review titled The Leckhampton Surgery

    Replied on 14 February 2024

    Thank you for your kind review. We appreciate your feedback. Our team all work together for the patient. Kind Regards Leckhampton surgery

    Report as unsuitable


  10. Review titled Reassuring and informative

    Rated 5 stars out of 5

    by Paul Goring - Posted on 29 February 2024

    Steroid injection right knee arthritis Administered with usual calm reassurance Main feedback is the excellent supportive advice given regarding my query about Prostate Cancer and immediately emailed research information - really impressive and after loss of family member recently to Prostate Cancer this support was timely and welvome. I signed up for a health check programme as a result and feel well looked after and better informed!

    Visited February 2024

    Report as unsuitable

    Review titled The Leckhampton Surgery

    Replied on 04 March 2024

    Dear Mr Goring Thank you so much for your kind review. Please accept our condolences on your loss but so glad we were able to help with information about your own health concerns Kind regards Leckhampton Surgery

    Report as unsuitable