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The Hoxton Surgery

12 Rushton Street, Hoxton, London, Greater London, N1 5DR

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 1 to 5 of 5

  1. Review titled Awful receptionist

    Rated 1 star out of 5

    by Anonymous - Posted on 07 May 2024

    I was incredibly suprised that the gentleman kn reception, who had headphones on would answer telephone calls from patient on loud speaker asking for personal information such as name and Date of birth... then ask the patient what the problem is. I was listening and disgusted. I would recommend they need Information governance training as soon as possible. I work within the NHS and disgusted at how poorly patient level data is dealt with

    Visited May 2024

    Report as unsuitable

    The Hoxton Surgery has not yet replied.


  2. Review titled Lasting Power of Attorney

    by flutehj33 - Posted on 11 September 2023

    GP wouldn't sign as certificate provider for Lasting Power of Attorney for my father - after us being originally advised that they would. The forms were with them for almost two months with regular chasing before we were advised they wouldn't be signed.

    Visited August 2023

    Report as unsuitable

    Provided by Care opinion

    The Hoxton Surgery has not yet replied.


  3. Review titled Lovely experience

    by Stephen825 - Posted on 16 July 2023

    I had a small lump in my lumber area It was causing me concerns as it hurt when bending and sitting. I saw a GP at Hoxton, she was welcoming and asked me to explain my concerns. She examined me thoroughly whilst explaining what she was looking for. She didn't find that the lump was anything serious and reassured me I could carry on with any activities but did say she would get me to have an ultrasound on my lumber area just to be 100% sure. Lovely experience with this GP. I felt I was listened to and felt so relaxed.

    Visited July 2023

    Report as unsuitable

    Provided by Care opinion

    The Hoxton Surgery has not yet replied.


  4. Review titled Recent appointment

    by patcx84 - Posted on 20 February 2023

    No one called at the allocated time, for an appointment I have had to wait weeks for. Very disappointed as it is to do with my medication, and need a review.

    Visited February 2023

    Report as unsuitable

    Provided by Care opinion

    Review titled The Hoxton Surgery

    Replied on 27 February 2023

    Thank you for your comment. We are sorry that you felt unhappy with the service we provided. We find NHS choices limited from an engagement point of view. We would ask if you can contact Khurram Shahzad, our Practice Manager, so that he can discuss any issues with you or if you leave your details, he will contact you back so we can resolve your concerns.

    Report as unsuitable


  5. Review titled No one called for my telephone consultation

    by Juanqi Hu - Posted on 19 December 2022

    I was booked for a telephone consultation - no one called. The next availability was 2 weeks later.

    Visited December 2022

    Report as unsuitable

    Provided by Care opinion

    Review titled The Hoxton Surgery

    Replied on 20 December 2022

    Thank you for your comment. We are sorry that you felt unhappy with the service we provided. We find NHS choices limited from an engagement point of view. We would ask if you can contact Khurram Shahzad, our Practice Manager, so that he can discuss any issues with you or if you leave your details, he will contact you back so we can resolve your concerns.

    Report as unsuitable