The Hoxton Surgery
12 Rushton Street, Hoxton, London, Greater London, N1 5DRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Awful receptionist
Rated 1 star out of 5
by Anonymous - Posted on 07 May 2024
I was incredibly suprised that the gentleman kn reception, who had headphones on would answer telephone calls from patient on loud speaker asking for personal information such as name and Date of birth... then ask the patient what the problem is. I was listening and disgusted. I would recommend they need Information governance training as soon as possible. I work within the NHS and disgusted at how poorly patient level data is dealt with
Visited May 2024
The Hoxton Surgery has not yet replied.
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Review titled Lasting Power of Attorney
by flutehj33 - Posted on 11 September 2023
GP wouldn't sign as certificate provider for Lasting Power of Attorney for my father - after us being originally advised that they would. The forms were with them for almost two months with regular chasing before we were advised they wouldn't be signed.
Visited August 2023
Provided by Care opinion
The Hoxton Surgery has not yet replied.
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Review titled Lovely experience
by Stephen825 - Posted on 16 July 2023
I had a small lump in my lumber area It was causing me concerns as it hurt when bending and sitting. I saw a GP at Hoxton, she was welcoming and asked me to explain my concerns. She examined me thoroughly whilst explaining what she was looking for. She didn't find that the lump was anything serious and reassured me I could carry on with any activities but did say she would get me to have an ultrasound on my lumber area just to be 100% sure. Lovely experience with this GP. I felt I was listened to and felt so relaxed.
Visited July 2023
Provided by Care opinion
The Hoxton Surgery has not yet replied.
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Review titled Recent appointment
by patcx84 - Posted on 20 February 2023
No one called at the allocated time, for an appointment I have had to wait weeks for. Very disappointed as it is to do with my medication, and need a review.
Visited February 2023
Provided by Care opinion
Review titled The Hoxton Surgery
Replied on 27 February 2023
Thank you for your comment. We are sorry that you felt unhappy with the service we provided. We find NHS choices limited from an engagement point of view. We would ask if you can contact Khurram Shahzad, our Practice Manager, so that he can discuss any issues with you or if you leave your details, he will contact you back so we can resolve your concerns.
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Review titled No one called for my telephone consultation
by Juanqi Hu - Posted on 19 December 2022
I was booked for a telephone consultation - no one called. The next availability was 2 weeks later.
Visited December 2022
Provided by Care opinion
Review titled The Hoxton Surgery
Replied on 20 December 2022
Thank you for your comment. We are sorry that you felt unhappy with the service we provided. We find NHS choices limited from an engagement point of view. We would ask if you can contact Khurram Shahzad, our Practice Manager, so that he can discuss any issues with you or if you leave your details, he will contact you back so we can resolve your concerns.