The Hawthorns Surgery
331 Birmingham Road, Sutton Coldfield, B72 1DLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Efficient practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 May 2023
Due to current issues people seem to be having with their local GP surgeries I thought I would post a quick review here to say how happy I am with all of my dealings with Hawthorns Surgery .I have always managed to get an appointment within a few days and find the staff very helpful . I realise that the NHS and all GPs are currently working under great strain so thank you to all for your care
Visited April 2023
Review titled The Hawthorns Surgery
Replied on 04 December 2023
Dear Patient, Thank you very much for your wonderful review appreciating the hard work that the surgery team input towards delivering the best patient centred care given the unprecedented challenges that the whole NHS system faces currently. Your positive review/comments supports the surgery in motivating the team to keep delivering the care and service that our valued patients deserve amid the challenges and we truly hope that we can continue contribute to your positive experience(s) here at The Hawthorns Surgery. Best Regards
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Review titled Open Appointment
Rated 1 star out of 5
by Paul Anderson - Posted on 09 August 2023
Finding it extremely hard to get an appointment when I have an open appointment. Told one thing then told another.
Visited April 2023
The Hawthorns Surgery has not yet replied.
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Review titled Lovely staff
Rated 5 stars out of 5
by Anonymous - Posted on 18 February 2023
I have been a patient for 30years & have always found everyone very helpful & understanding. I appreciate given these difficult times I may have to wait in a queue before my call is answered but I am always treated with kindness & compass. Thank you to all the staff & keep up the good work.
Visited February 2023
Review titled The Hawthorns Surgery
Replied on 04 December 2023
Dear Patient, Thank you very much for your wonderful review appreciating the hard work that the surgery team input towards delivering the best patient centred care given the unprecedented challenges that the whole NHS system faces currently. Your positive review/comments supports the surgery in motivating the team to keep delivering the care and service that our valued patients deserve amid the challenges and we truly hope that we can continue contribute to your positive experience(s) here at The Hawthorns Surgery. Best Regards