The Haven Practice
100 Beaconsfield Villas, Brighton, East Sussex, BN1 6HEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Lack of service at reception
Rated 1 star out of 5
by Peter Regan - Posted on 03 June 2024
At the Haven today ~ 4:30pm, 04/06/2024, I asked for a next of kin form to change my next of kin for a more appropriate person. I was told there is no such form and I could write-in and they would change it on-line. I said "I know that a next of kin form exists, I have seen one before" but the receptionists said "we don't have one, "I will email the practice manager to see if he can help". This is a ridiculous situation that is potentially putting Patient health at risk.
Visited June 2024
The Haven Practice has not yet replied.
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Review titled Lack of service at reception
Rated 1 star out of 5
by Peter Regan - Posted on 06 June 2024
At the Haven today ~ 12:15pm, 06/06/2024, I asked for the second time for a next of kin form to remove a next of kin. I was told "there isn't a form to remove a next of kin, the next of Kin Form can only be used to add an extra next of kin and I could write-in and they would change it on-line". I know that a next of kin form can be used to remove a next of kin, I have seen one before but the receptionists was adamant. This is a ridiculous situation that is potentially putting Patient health at risk.
Visited June 2024
The Haven Practice has not yet replied.
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Review titled Bad Record Keeping
Rated 1 star out of 5
by Peter Regan - Posted on 06 June 2024
On viewing my medical record today, I found that my medical Data has been changed and edited on a number of occasions, it has not been kept private.
Visited June 2024
The Haven Practice has not yet replied.
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Review titled Excellent team
Rated 5 stars out of 5
by Anonymous - Posted on 03 November 2023
Telephoned surgery, offered telephone consultation with GP as I wasn’t sure a face to face visit was necessary. . Had appointment within a couple of days. GP suggested I needed examination. Appointment made within a few days. Friendly welcome from reception staff, thorough examination by GP, treatment plan explained and exercise details sent to my phone. Can self refer to MSK if no improvement. No waiting around for appointment, everything explained. The staff are doing a great job and as a patient I really appreciated all they do.
Visited October 2023
The Haven Practice has not yet replied.
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Review titled Fantastic Practice
Rated 5 stars out of 5
by Anonymous - Posted on 27 September 2023
Enjoyable experience for my family especially the children from the whole team from the Receptionists to the Nurses. Simply thank you!
Visited September 2023
The Haven Practice has not yet replied.