The Family Practice
Western College, Cotham Road, Bristol, Avon, BS6 6DFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 23 September 2022
I can’t speak too highly of the practice. Following a fall at home the doctor came to visit my father within a few hours. She was very understanding and empathetic and was able to rapidly arrange the help and support he required to enable him to stay at home. Everyone from the receptionist to the district nurses were so friendly and professional. Thank you.
Visited September 2022
Review titled The Family Practice
Replied on 26 September 2022
Firstly I hope that your father is recovering from his fall and am pleased that we were able to provide him the support he needed. Thank you also for leaving feedback - it means a lot to everyone here. As always I have passed your comments on and I know that the team will appreciate them. Kind Regards, Kathy Turner Business Manager
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Review titled Amazing Treatment and Care
Rated 5 stars out of 5
by Tess McNab - Posted on 30 September 2022
I want to say a big thank you for the care I have received this week. Despite a health service under immense pressure at the moment the staff did their best for me. It has been four days since I contacted the practice and in that time I have had a face to face consultation and three follow up phone calls. I am impressed with professionalism and the time taken to explain my treatment.
Visited September 2022
Review titled The Family Practice
Replied on 04 October 2022
Thank you for taking the time to leave feedback at what has obviously been a busy time for you. The system is under a great deal of pressure and we work hard to make sure those with urgent problems are seen quickly. I am pleased that at such a time, we were able to provide you with the care and reassurance that you needed. I shall pass on your kind comments. Kathy Turner Business Manager