The Deepings Practice
Godsey Lane, Market Deeping, Peterborough, Cambridgeshire, PE6 8DDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic practice
Rated 5 stars out of 5
by Jane Mallan - Posted on 04 November 2024
I am a new patient and I cannot praise this practice enough. They go out of their way to treat you as an individual, not just a patient. They are polite and friendly and incredibly helpful from the receptionists to the dispensary to the nursing staff. I haven’t yet had any personal experience of the doctors but it seems most have been there years which says everything to me as my last practice had doctors leaving all the time. From initial registration to date, I cannot praise this practice enough. I was running short of pain relief medication at very short notice and they did everything they could to get it organised for me, even to the point of responding to emails out of hours to a personal phone call this morning to assure me it was ready for collection. Absolutely brilliant. They didn’t need to do that. They go above and beyond expectations
Visited November 2024
The Deepings Practice has not yet replied.
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Review titled unreliable practice
Rated 1 star out of 5
by Anonymous - Posted on 29 October 2024
every time I call the surgery and after long wait on the telephone the receptionist said no appointment and to call next day at 8 am , when calling 8 am no answer and we put on the que to have a call back, no body call back. It is not possible to speak or to see a doctor in this practice. I have to change this practice to be able to get gp appointment. It is my experience and my children experience as well. always no appointment why this surgery is exist if they can not speak or book appointment for the patient. It is unacceptable and not professional to do that. I fed up and frustrated from this surgery , I do not need it often but when I needed I can not get through to speak or to see a doctor. It should not be like that. someone needs to look at this issue and sort it. we do not have to move to another surgery just because they can not deal with us , we are registered in the surgery to get help when needed but we can not get through and we are not getting help. same problem when we need appointments for the children or prescriptions.
Visited October 2024
The Deepings Practice has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Debbie Graves - Posted on 04 October 2024
So good to have an evening appointment so no time off work. My appointment was on time and the nurse organised other appointments that I needed while I was there so that they could be done on the same day.
Visited October 2024
The Deepings Practice has not yet replied.
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Review titled Asthma and copd review
Rated 5 stars out of 5
by Sandra Nicholson - Posted on 18 October 2024
On Tuesday 16th I went for my annual review The nurse was extremely thorough and patient explaining better techniques for the use of my 'space chamber'. She also gave me the flu vaccination as I was concerned at having flu and covid done together. I also wanted to thank the nurse who referred me a year ago for the Pulmonary Rehabilitation course. It's taken a year for my turn on it but I am finding it incredibly informative and helpful. I hope many more patients will have the opportunity to go on it. Also thank you to receptionist who yesterday was very patient and helpful in helping me with various forms. There are times when technology defeats oneself. So thank you very much to the practice.
Visited October 2024
The Deepings Practice has not yet replied.
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Review titled Excellent Service
Rated 5 stars out of 5
by Sheila McLaren - Posted on 09 October 2024
Assessed by friendly and very professional advanced nurse practitioner . chest X-ray, Ecg and bloods all performed within 2 days. Very thorough and informative with results. Very happy with service
Visited October 2024
The Deepings Practice has not yet replied.
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Review titled Excellent Facility
Rated 5 stars out of 5
by Raymond white - Posted on 18 October 2024
I recently had a minor procedure at the practice. The surgeon and nurses were brilliant. Very professional and considerate . Highly recommended
Visited October 2024
The Deepings Practice has not yet replied.
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Review titled Friendly and thorough Dr
Rated 4 stars out of 5
by Anonymous - Posted on 20 September 2024
Very friendly Dr who asked lots of questions and reassured me of my concerns - is asking for a second opinion from an another doctor so that I am reassured that my issues have been properly addressed.
Visited September 2024
Review titled The Deepings Practice
Replied on 19 October 2024
Dear Patient, Thank you for taking the time to leave a review for the Deepings Practice. It is wonderful to receive this feedback, I will ensure this is shared with the full practice team. We hope you are feeling better. Kind Regards Claire Deputy Practice Manager
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Review titled Awful not even one star
Rated 1 star out of 5
by Anonymous - Posted on 13 September 2024
I called after waiting half an hour on hold. Asked for an appointment to be told I couldn’t have one and to go to 111 or urgent treatment centre. It’s a flare up of a chronic condition. apparently they only give appointments for 8 am and they are all full and I can’t book for another day. So frustrating and upsetting that it seems there is a lack of compassion.
Visited September 2024
The Deepings Practice has not yet replied.
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Review titled Talking to nurses
Rated 4 stars out of 5
by Brenda Ann Barker - Posted on 26 September 2024
Talking to the nurses on the phone are fine for discussing results after annual review of diabetes and heart regarding medications having had feet inspection etc bloods
Visited September 2024
Review titled The Deepings Practice
Replied on 19 October 2024
Dear Ms Barker Thank you for taking the time to leave a review for the Deepings Practice. I will ensure this is shared with the nursing team. Kind Regards Claire Deputy Practice Manager
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Review titled Excellent Service
Rated 5 stars out of 5
by Stuart Mason - Posted on 27 September 2024
Could not have asked for better service, from reception staff or the Doctor, who was welcoming, professional and also solved my problem. Thanks to all.
Visited September 2024
Review titled The Deepings Practice
Replied on 19 October 2024
Dear Mr Msson, Thank you for taking the time to leave a review for the Deepings Practice. It is wonderful to receive this feedback, I will ensure this is shared with the full practice team. Kind Regards Claire Deputy Practice Manager