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The Bush Doctors

16-17 West 12 Shopping Centre, Shepherds Bush Green, London, Greater London, W12 8PP

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Reviews

Displaying 11 to 12 of 12

  1. Review titled Attention to detail, going the extra mile.

    Rated 5 stars out of 5

    by John Calvert - Posted on 31 March 2023

    From registering, they have catered to my needs, going the extra mile and showing attention to detail. Always can see a Doctor same day, if not a call from the Doctor. Very Impressive

    Visited March 2023

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    The Bush Doctors has not yet replied.

  2. Review titled Inconsiderate

    Rated 1 star out of 5

    by Anonymous - Posted on 01 December 2022

    I was delighted to be given a prompt appointment unexpected after the last three years, sadly though I was kept waiting in an enclosed room for over an hour. When I tried to communicate with receptionist she had no time for me and thought it was my place to just accept this and not ask questions. She shouted at me then accused me of shouting at her. I then was told by the dr that she even said I swore at her. I’m just amazed at such rude treatment. It’s as though we don’t matter and are treated with disdain, I had important appointment after this which I couldn’t make. But they don’t care that we humans have a life. The doctor is really good I have no complaints she always does her best to sort the medical condition. Sadly though it’s the whole system that is broken. I have to believe it’s all part of the plan because it’s so bad. I’m 73 and am used to a working service. Maybe the next generation will accept this. If not for the really good dr, I would change surgery. I’ve been with this surgery for over forty years and it’s been really great up till the last 3 years. The receptionist should not be in a job to deal with sick people if she is so rude and thoughtless. I also have an illness that stops me from sitting for long periods. Hence sat waiting for over an hour really causes me a lot of pain which lingers.

    Visited December 2022

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