The Brooke Surgery
20 Market Street, Hyde, Cheshire, SK14 1ATContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Highly recommend
Rated 5 stars out of 5
by Anonymous - Posted on 23 March 2023
Appointments either same day or very soon after contacting them (which has been rare). Brilliant and easy to use booking system and quick service. All members of The Brooke Surgery have been amazing with us, can not fault them.
Visited March 2023
Review titled The Brooke Surgery
Replied on 20 May 2023
Thank you for your 5-star feedback! We are pleased to hear that you have had a great experience with our online system. We aim to contact on the same day (or as close to the same day as possible) for our patients and we are glad that you have found them useful!
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Review titled Peace of Mind
Rated 5 stars out of 5
by Beatrice Beddows - Posted on 09 May 2023
I love using the app. It's a necessity for me after years of phoning my previous surgery. Holding on for ages. Listening to countdown of patients waiting laid me. Often I've been in the queue for half an hour to be told no appointments left. The app is amazing and you will always get a call back by the end of the day.
Visited March 2023
The Brooke Surgery has not yet replied.
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Review titled A Brilliant practice.
Rated 5 stars out of 5
by David - Posted on 28 January 2023
Iam a new patient and made my first visit today.I was made to feel very welcome and was treated with respect and understanding .a big thank you to all who made this possible. a brilliant practice.
Visited January 2023
Review titled The Brooke Surgery
Replied on 11 May 2023
Thank you for the 5-star review, David. We are happy to hear you had a great first visit with us. We appreciate your positive feedback and your gratitude. We are glad that you felt welcome, respected and understood by our staff. Thank you for choosing us and we look forward to seeing you again soon.
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Review titled Great Practice
Rated 5 stars out of 5
by John MARLAND - Posted on 13 January 2023
Brooke Street must be, without doubt, one of the best Medical Centres in Tameside. The level of care from the Receptionists through the whole medical team and Doctors, is outstanding. Their ‘Ask My Dr’ facility is so easy to use and the response times are great. If a face to face appt. is needed, this is arranged quickly. They take the time to actually listen to your concerns and if action is necessary, act immediately. No having to wait 3 weeks for an appt. I firmly believe had I not moved to Brooke Street when I did, I would have had a much more serious outcome to the medical problems I’ve encountered. I can’t recommend The Practice highly enough.
Visited January 2023
Review titled The Brooke Surgery
Replied on 11 May 2023
Thank you for the amazing 5-star review, John! We are very glad to read your wonderful feedback. We appreciate your high praise and recognition of our care and service. We are happy that you find our online service easy to use and our response times great. We are glad that we could help you with your medical problems and that you had a positive outcome. Thank you for choosing us and we hope to continue providing you with the best care possible.