The Blenheim Medical Centre
9 Blenheim Crescent, Luton, Bedfordshire, LU3 1HAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent doctors practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 March 2023
Have found this practice provides an excellent service,they are completely methodical in helping the patient and trying to find the best form of treatment for them.Have never heard any negative feedback,always positive from this practice and patient’s
Visited March 2023
The Blenheim Medical Centre has not yet replied.
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Review titled Excellent appointment
Rated 2 stars out of 5
by Carmel Lefcovitch - Posted on 25 February 2023
The doctor dealing with me listened, made me feel comfortable and asked questions which helped me to explain my concerns and symptoms. This is not what I normally experience from this practice.
Visited February 2023
The Blenheim Medical Centre has not yet replied.
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Review titled Very poor communication
Rated 1 star out of 5
by Anonymous - Posted on 06 March 2023
Prescriptions are 'lost' or incorrect. Test results are ignored, lost or wildly delayed regardless of urgency. Private medical information is demanded to be publicly given in waiting rooms yet never, ever passed on to DR/Nurse. Waiting time for just a phone appointments is at least 3 weeks. In person appointment at least a month. Some receptionists are outlandishly rude; ignorant and dismissive; refusing to give eye contact much less respond to a polite greeting! Information seems to get lost and/or severely delayed on a very frequent basis. Telephone communications are polite but requests made and verbally confirmed never seem to be auctioned. Email communications are often polite but completely ignorant of issues/details given and therefore no more useful than an automated response. Information on the website does not match up with information given verbally. Medical details and the word 'urgent' frequently ignored. There are some amiable, efficient and professional staff, but the overall organisational system is highly frustrating and frankly dangerous.
Visited February 2023
Review titled The Blenheim Medical Centre
Replied on 13 March 2023
Thank you for taking the time to leave us your feedback. Whilst we acknowledge the points you have raised, factually we do not agree with the majority of this statement. We pride ourselves on our practice values and all staff clinical and non-clinical offer all patients excellent committed care at all times. I would be more than happy to discuss this in person if you would like to contact the practice to arrange this. Kind Regards. Kelly Walton, Practice Manager.
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Review titled Great practice - highly recommended
Rated 5 stars out of 5
by Anonymous - Posted on 07 March 2023
I’ve been attending this surgery for many years now and I’m so glad I made the change. Myself, family and friends all attend this practice. The staff are always polite, attentive and understanding. I understand how stretched the NHS are but this surgery will always try and help wherever they can. I wouldn’t go anywhere else.
Visited February 2023
The Blenheim Medical Centre has not yet replied.
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Review titled Appointments
Rated 1 star out of 5
by Anonymous - Posted on 05 January 2023
Awful. To get a prescription or an appointment is terribly managed by staff. Was told to email to book, then told to call and then told to book. Not clear enough procedures and processes put in place.
Visited January 2023
The Blenheim Medical Centre has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 25 January 2023
Take quick action for elderly people. Never had a problem with getting an appointment. Only issue is when you call for an appointment there is an extremely long wait.
Visited January 2023
The Blenheim Medical Centre has not yet replied.
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Review titled Excellent diabetic care
Rated 5 stars out of 5
by Anonymous - Posted on 30 January 2023
I have received excellent care from the diabetic nurse at this surgery for many years now. This has helped me to manage my condition.
Visited January 2023
The Blenheim Medical Centre has not yet replied.
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Review titled The best GP ever
Rated 5 stars out of 5
by Anonymous - Posted on 01 February 2023
Dr Mehmoud at Blenheim Medical Centre in Luton understands the true meaning of care. His attention and care is second to none. In and after consultation he makes you feel assured you are in good hands. To describe him and his team as superb is an understatement.
Visited January 2023
The Blenheim Medical Centre has not yet replied.
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Review titled Great caring surgery
Rated 5 stars out of 5
by Nabeela Khan - Posted on 06 December 2022
Brilliant service from admin staff, ensuring we get appointment with the Doctor in emergency and thank you to Dr Mehmood for going above and beyond in supporting my son’s medical and wellbeing needs. An excellent practice.
Visited December 2022
The Blenheim Medical Centre has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Arun paymaster - Posted on 17 December 2022
Courteous receptionist.seen on time. Very caring doctor,friedly and very professional. Had plenty of time for me and addressed all my issues. Felt reassured and comforted.
Visited December 2022
The Blenheim Medical Centre has not yet replied.