The Adam Practice
117 Longfleet Road, Poole, Dorset, BH15 2HXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Gone downhill
Rated 1 star out of 5
by Anonymous - Posted on 28 January 2023
This was a great surgery about 5 years ago but now it extremely disappointing. Was asked to take a urine sample in and the receptionist refused to accept it as Doctor had not logged it. Also been waiting 4 months for a referral to be sent to me and 2 months for my daughter to have an appointment for injections. I am now looking for a new surgery
Visited January 2023
Review titled The Adam Practice
Replied on 30 January 2023
Dear Patient Thank you for taking the time to feedback you concerns regarding your recent experiences with The Adam Practice. I am sorry to hear you have had a few disappointing encounters and I would like to discuss these further with you if possible. Please contact me on tap.feedback@dorsetgp.nhs.uk Kind regards Janine Taylor Group Operations Manager
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Review titled Failed to notify me of need to register for parking.
Rated 1 star out of 5
by Steve Blowers - Posted on 29 December 2022
Accompanied my daughter to surgery on 16/12/22. Apparently car park is now permit holders only, but first 20 mins free. Surgery attendees are expected to register at reception. I registered my daughters appt. but car registration not made clear in reception. I now have a £100 parking fine for 32 minutes parking. This is disgusting.
Visited December 2022
Review titled The Adam Practice
Replied on 04 January 2023
Dear Mr Blowers Thank you for your post. We are very sorry for your experience. To enable us to be able to help further please contact tap.patientfeedback@dorsetgp.nhs.uk. With regard to your feedback regarding car parking at our Surgery, parking restrictions have been in place for 10 years. This is unfortunately necessary to discourage illegal parking by people visiting the large general hospital directly opposite the Surgery. If these restrictions were not in place, our patients and staff would have difficulty parking on site. To help inform our patients and to remind them to book in their registration numbers, there are 12 notices in the car park, notices on the main doors of the Surgery, at the electronic booking in system and also on each of the GP’s doors. We hope this feedback is helpful. Please do contact us if we can be of any further assistance. Kind regards The Adam Practice
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Review titled Disappointing Service
Rated 1 star out of 5
by Anonymous - Posted on 31 October 2022
Have to agree with other reviews A once great GP surgery has gone rapidly down hill. No response to e-mails extended waits on the phone for serious issues, no face to face appointments for long standing ailments despite requesting appointments. Paid for private consultations to obtain correct diagnosis
Visited October 2022
Review titled The Adam Practice
Replied on 29 April 2024
Dear patient, Thank you for your feedback. Whilst we would have liked to have been able to respond to your feedback sooner, please be reassured that your comments were passed onto the management team. If you have any concerns in the future, please contact us at tap.patientfeedback@dorsetgp.nhs.uk so we can investigate fully. Kind regards, The Adam Practice.