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The Adam Practice - Hamworthy Surgery

306 Blandford Road, Poole, Dorset, BH15 4JQ

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about The Adam Practice - Hamworthy Surgery.


Reviews

Displaying 1 to 4 of 4

  1. Review titled Was great before merger with Adam Practice

    Rated 1 star out of 5

    by Anonymous - Posted on 15 July 2024

    Interminable wait times on telephone to speak to someone. During that time not even told where you are in the queue. Are the Klinik forms being filled in by the staff causing this problem?

    Visited July 2024

    Report as unsuitable

    Review titled The Adam Practice - Hamworthy Surgery

    Replied on 22 July 2024

    Dear patient, Thank you for your feedback and we are sorry to hear you weren’t satisfied with your recent contact with the practice. To allow us to investigate this issue fully, please send your concerns to tap.patientfeedback@dorsetgp.nhs.uk along with your details. Kind regards, The Adam Practice.

    Report as unsuitable


  2. Review titled Poor practice, used to be great.

    Rated 2 stars out of 5

    by Anonymous - Posted on 25 April 2024

    Today, 25/4/24 I arrived for my appointment only to be told I had cancelled it when I knew I hadn't. Instead of fitting me in it was suggested I fill in another klinik form to arrange another appointment. I had already been waiting 3-4 weeks for this appointment and I still have my medical problem. My husband who is also my carer suggested that the original form be re-submitted which she did. I have eventually been given another appointment for next week. I am a 76 year old disabled lady who is very disappointed with the Adams practice as it used to be a good service. Recent issues include being held on the line waiting to speak to someone. Being told you are number 1 in the queue and still being number 1 in the queue an hour later, at which point I hung up.

    Visited April 2024

    Report as unsuitable

    Review titled The Adam Practice - Hamworthy Surgery

    Replied on 29 April 2024

    Dear patient, Thank you for your feedback and we are sorry to hear you weren’t satisfied with your recent contact with the practice. To allow us to investigate this issue fully, please send your concerns to tap.patientfeedback@dorsetgp.nhs.uk along with your details. Kind regards, The Adam Practice.

    Report as unsuitable


  3. Review titled NHS at its best

    Rated 5 stars out of 5

    by Anonymous - Posted on 11 December 2022

    A big thankyou to all the staff at the Hamworthy practice for my recent treatment and referral to the Royal Bournemouth Hospital for further treatment.This has resulted in my problem being caught at a very early stage.I could not have asked for quicker or better treatment from this surgery.

    Visited October 2022

    Report as unsuitable

    Review titled The Adam Practice - Hamworthy Surgery

    Replied on 29 April 2024

    Dear patient, Thank you for your kind feedback. Whilst we appreciate all patient feedback, it is encouraging to hear word of praise. We will pass your feedback onto the team. Kind regards, The Adam Practice.

    Report as unsuitable


  4. Review titled Great service

    Rated 5 stars out of 5

    by Anonymous - Posted on 19 October 2022

    I have had nothing but positive experiences with this surgery & yesterdays added to this. My teenage son is experiencing chronic mental health and having telephoned the surgery explaining the situation to a truly empathetic, supportive receptionist I received a call back within the hour from a specialist and was able discuss the presenting issue and genuine support is now in place due to the amazing, time efficient service that was received.

    Visited October 2022

    Report as unsuitable

    Review titled The Adam Practice - Hamworthy Surgery

    Replied on 29 April 2024

    Dear patient, Thank you for your kind feedback. Whilst we appreciate all patient feedback, it is encouraging to hear word of praise. We will pass your feedback onto the team. Kind regards, The Adam Practice.

    Report as unsuitable