Tame Valley Medical Centre
Friar Park Road, Wednesbury, WS10 0JSContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Tame Valley Medical Centre.
Reviews
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Review titled Excellent practice
Rated 5 stars out of 5
by David Millard - Posted on 11 September 2024
Following a phone call appointment face to face with doctor to check everything ok receptionists always willing to do their best to accommodate an appointment same day or next day always happy to help and advise
Visited September 2024
Review titled Tame Valley Medical Centre
Replied on 17 September 2024
Dear David, Many thanks for taking the time to add a review to our website. It is always a pleasure to receive a positive review and a testament to how the practice tries to work around patients and their needs in a patient centred way. I will share this with the practice team in our next meeting and I am sure it will bring a smile to us all. Once again many thanks for sharing your views with us and please let us know if we can further improve your experience with us. Kind Regards Sajeda Asghar Practice manager
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Review titled Fantastic care
Rated 5 stars out of 5
by Mr.A.S - Posted on 01 October 2024
The care that I have and am receiving at Thame Valley medical centre is excellent. The medical staff have been really diligent and caring. I am very pleased with the care that I am receiving. In particular the constant monitoring of my blood to ensure everything remains healthy. Thank you.
Visited September 2024
Review titled Tame Valley Medical Centre
Replied on 10 October 2024
Dear Mr A.S, Many thanks for taking the time to post your review. I will share this with the practice team. It is always rewarding when patients take the time to post a positive review. As always we are here to help you and would welcome any suggestion that would better improve your experience with us. Kind Regards Sajeda Practice Manager
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Review titled Friendly and Efficient
Rated 5 stars out of 5
by Martin - Posted on 10 September 2024
Staff are pleasant and welcoming, I called for appointment could only get telephone appointments at the time. Once the Dr called they got me in to see face to face within 15minutes. Quick assessment and told me the exact process I would be going through. We changed to this surgery due to being unable to get appointments at old surgery even when very ill. We have only been with this surgery for approx 2 years however they have always responded very positively.
Visited September 2024
Review titled Tame Valley Medical Centre
Replied on 11 September 2024
Dear Martin, Many thanks for taking the time to post a review on the NHS website. We are pleased that you have had a positive experience with the practice. This is testimony to our team work approach and all the hard work that the staff put in to achieve this. A positive message always brings a smile to the team and we are grateful for you taking the time out of your busy day to acknowledge this. Kind Regards Sajeda Asghar Practice Manager
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Review titled Wonderful experience
Rated 5 stars out of 5
by Ioana Cretu - Posted on 19 September 2024
I had a medical issue, that was resolved with no issues and wait time. I phone the surgery in the morning and by the end of the day I had a treatment plan. Very lovely team, patient and understanding. And the next they I was phoned so they could check up on me and my symptoms. I can not express how well cared I feel thanks to them. An amazing surgery given the very bad experiences I've had in the past with different surgeries. Thank you everyone for a job well done
Visited September 2024
Review titled Tame Valley Medical Centre
Replied on 24 September 2024
Dear Ioana, Many thanks for taking the time to post a review for the surgery. It is always a pleasure to receive acknowledgment for the hard work that we do. We are pleased that your experience has been positive and would welcome any further improvements we can make to the service we provide. Once again, many thanks for your review! Kind Regards Practice Manager
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Review titled Amazing service
Rated 5 stars out of 5
by Carol - Posted on 11 September 2024
Joined the practice In September 23 and I had to reach out on acoupleof occasions and the service has been great... appointment offered on the same day or I can book online. Never a long wait on the phone. I can only speak has I find all staff are friendly and the Dr's I have spoken to I can't fault them. Thank you
Visited September 2024
Review titled Tame Valley Medical Centre
Replied on 17 September 2024
Hi Carol, Many thanks for your review. I am pleased to hear that you have had a positive experience with us. It is always a pleasure to know what new patients feel about the practice and how their needs are being met. I will share this with the practice at our next meeting and I am sure they will be grateful, as I am, for you taking the time out of your day to share your views. I hope we can continue to meet your needs in the future, however if there is something that would further improve your experience then we would welcome any suggestions. Kind Regards Sajeda Asghar Practice manager
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Review titled Cannot get treatment
Rated 2 stars out of 5
by Anonymous - Posted on 08 October 2024
Have been ongoing problem but Dr refused to give us further test nor refer us to a consultant The medicines given us is more harmful because they are just shoot in the dark without a proper diagnosis Trying to get a chance to speak to the practice manager but impossible after 3 weeks Still suffering the same ongoing problem but cannot even get an appointment now until weeks later
Visited August 2024
Review titled Tame Valley Medical Centre
Replied on 09 October 2024
Dear Patient, Many thanks for submitting your review. I am sorry that you have not had a positive experience at the surgery. Unfortunately I am not aware of your complaint as I normally get back to patients within 48 hours. I wonder if you have the right practice. If you can kindly contact Reception on 0121 531 4704 and let them have your details I will happily contact you and discuss your concerns. Kind Regards Sajeda Practice Manager
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Review titled amazing doctors
Rated 5 stars out of 5
by Sukhjinder kaur - Posted on 13 October 2023
What can I say been with this GP for the past 3 years now and the reception the doctors have helped me each time I’ve had some bad times and the reception has always helped me I will recommend this surgery to everyone lady’s on front desk are always helpful and giving me advice if doctor can’t help me so thank you once again
Visited October 2023
Tame Valley Medical Centre has not yet replied.
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Review titled I can’t express how good this practice is!
Rated 5 stars out of 5
by Adrienne - Posted on 27 June 2023
I left my old practice amid a health scare I was having. Moved to Tame Valley on the recommendation of a friend and oh my! They are amazing, what a breath of fresh air, never waiting long on the phone to speak to a receptionist, who are always lovely and never judgemental or unwilling to help! Always have an appointment booked that is in only a few days, never weeks like my old practice. The doctors here are amazing and have done everything they can to support me and put my mind at ease and have helped me get a diagnosis that I know many people have waited years to get! Being a young female they have done everything to reassure me and I couldn’t be happier here. If anyone is considering moving here, I really couldn’t recommend them enough!!!
Visited June 2023
Review titled Tame Valley Medical Centre
Replied on 12 July 2023
Dear Adrienne, Many thanks for your positive comments regarding our Practice. It is always great to receive positive feedback and an acknowledgment of all the hard work the practice does behind the scenes. Understandably patients are more likely to put a comment up when they are not happy with the practice, however for you to go out of your way and post a positive comment is very welcome and has put a smile on the faces of staff. Thank you for making our day worthwhile. Kind Regards Practice Manager
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Review titled Poor practice
Rated 2 stars out of 5
by Deborah - Posted on 08 January 2023
Not only can you not ring for appointment you also can’t get a consultation one as they shut it down so it was shut down Wednesday/Thursday and won’t be open till Monday then it will take two days for them to get in touch with you it is no wonder A&E is stretch and people are waiting 17/18 hours they can’t just shut down the practice needs to take on less patients Or take more doctors on
Visited January 2023
Review titled Tame Valley Medical Centre
Replied on 09 January 2023
Hi Deborah, I am sorry for the experience you have had with booking an appointment. However the practice does not close and was not shut down last week. I have a feeling you may be registered with Village Medical Centre on Crankhall Lane. I am happy to discuss your concerns with you. Please give the practice a call on 0121 531 4704 and we can arrange to meet or discuss your concerns over the phone. Kind Regards Practice Manager