Tadley Medical P'ship
Holmwood Health Centre, Franklin Avenue, Tadley, Hampshire, RG26 4ERContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Tadley Medical P'ship.
Reviews
-
Review titled Excellent care from sexual health nurse
Rated 4 stars out of 5
by Anonymous - Posted on 12 August 2023
The sexual health nurse I spoke to was excellent. Very sympathetic and understanding. She took the time to talk me through options and understood my specific circumstances.
Visited August 2023
Review titled Tadley Medical P'ship
Replied on 16 August 2023
Thank you for taking the time to leave feedback on our service. Your kind words have been shared with the whole team. Tadley Medical Partnership
-
Review titled Quick turnaround
Rated 5 stars out of 5
by Lynda Eastment - Posted on 23 July 2023
I used the online request system and received responses to both queries within 24 hours, far above that which was estimated on the portal
Visited July 2023
Review titled Tadley Medical P'ship
Replied on 02 August 2023
Thank you for you positive feedback. We are really pleased that our new extended online service is working well. Your comments have been shared with the whole team. Tadley Medical Partnership
-
Review titled Great service.
Rated 5 stars out of 5
by Heather - Posted on 01 August 2023
Just thought I’d leave a positive review for Holmewood surgery. Recently had blood tests at Basingstoke hospital. Doctor rang within 2 days with results and what needs to be done. A few days later rang again to check all was well and with more information after researching questions I had asked on the 1st call. After so many negative comments about the surgery I just thought I would just say I felt well looked after and the Doctor involved was very helpful and professional. Thank you.
Visited July 2023
Review titled Tadley Medical P'ship
Replied on 02 August 2023
Thank you for taking the time to leave a review. We are very pleased that you got the answers and information you needed in good time. Your kind comments will be shared with the whole team.
-
Review titled Thorough examination
Rated 3 stars out of 5
by Anonymous - Posted on 23 July 2023
I have recently experienced a tga for the second time and notified the practice online. I was quickly called for a consultation. On arrival I had to wait about 7 mins as first in queue because one assistant was answering a call and the other assistant was being trained. However I was attended to efficiently and told to see Dr X Dr X came to the waiting area and called my name and introduced him/herself. Tthen gave me a thorough examination relating to tga. I was given a simple set of memory tests. Dr X also asked if I had other concerns and I mentioned inconsistent urine flow and he/she arranged for psablood test and a urine sample. After consulting with a senior doctor he/she also arranged an ecg. The whole examination took 40 mins and I felt very well treated. Two points to consider. The sign in screen is no longer working and therefore forces queuing at the admin desk.. This may be necessary for some reason but it is clearly less efficient than an electronic sign-in. Secondly the screen in the waiting room no longer calls me to attend. Again this appears to be less efficient for the doctor but on the other hand is more friendly to the patient and allows the Drs to stretch their legs. Having been a patient at this practice for 35 years I have never had a bad experience from the medical personnel. However the telephone, admin and dispensary service quality and waiting period has been variable. On this occasion the service was first class 10/10 - and I wanted to tell you so. Thank you
Visited July 2023
Review titled Tadley Medical P'ship
Replied on 02 August 2023
Thank you so much for your detailed review. It is good to get feedback on all aspects of our service. You will be pleased to hear that we are currently organising new check in and call in screens and these should be operational fairly soon at both surgeries. Tadley Medical Partnership
-
Review titled Good practice
Rated 4 stars out of 5
by C A Warner - Posted on 29 June 2023
Received good precise text regarding blood tests for myself and my husband. I find the appointment’s system by phone is excellent. Frontline receptionists are always helpful. Doctors provide an excellent service.
Visited June 2023
Review titled Tadley Medical P'ship
Replied on 05 July 2023
Thank you for all your kind and positive comments regarding our service. These have been shared with the whole team. Tadley Medical Partnership
-
Review titled Helpful service
Rated 5 stars out of 5
by A Ensom - Posted on 03 June 2023
Twice in the last 2 weeks I have experienced the help and patience of the receptionists at Tadley Medical Partnership. They went above and beyond to help sort out problems with my prescriptions. The new telephone system for booking appointments enables you to be rung back by reception instead of being on hold while awaiting your turn works well and is a great improvement.
Visited May 2023
Review titled Tadley Medical P'ship
Replied on 07 June 2023
Thank you so much for taking the time to leave a review. We are very pleased that you received good service from our Receptionists and have shared your kind comments with the whole team. We hope that all our patients are finding the new telephone system an improvement. Tadley Medical Partnership
-
Review titled Life saver
Rated 5 stars out of 5
by Gary Clinch - Posted on 22 May 2024
In March 2023 having had a raised PSA of 5.1 I was referred to North Hampshire Trust, after MRI scan followed by biopsy’s I was diagnosed with early stage prostate cancer. I was then referred on to the Royal Surrey Hospital where in July 23 I had a radical prostatectomy. I’m now 10 months post surgery and doing well, I’m still under review but all the signs are good and indications are that my cancer was completely removed. I consider myself to be a very lucky man and I’m very thankful to the NHS Service and particularly the Doctors at Tadley Medical Partnership as early diagnosis with Prostate Cancer is so important. You literally saved my life. Thank you. Kind Regards Gary
Visited May 2023
Review titled Tadley Medical P'ship
Replied on 22 May 2024
Dear Mr Clinch we are so very pleased that you had a good outcome from your treatment. We are also very grateful that you took the time to give us such kind feedback. It has been shared with the whole team. Tadley Medical Partnership
-
Review titled Listened to me
Rated 4 stars out of 5
by Anonymous - Posted on 28 April 2023
I am not someone that ever wants to come to the doctor. It takes a lot. I felt listened to today. I did not feel trivialised. I am grateful for that.
Visited April 2023
Review titled Tadley Medical P'ship
Replied on 09 May 2023
We are really pleased that you had a positive experience and thank you for taking the time to leave a review. Your comments will be shared with the whole team. Tadley Medical Partnership
-
Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 30 December 2022
I’m so impressed with the speed that I was seen, from the telephone call back, to a face to face appointment. Thank you so much
Visited December 2022
Review titled Tadley Medical P'ship
Replied on 03 January 2023
It is very kind of you to leave positive feedback which will be shared with the whole team. We are pleased that we were able to help in a timely manner. Tadley Medical Partnership
-
Review titled Great care
Rated 4 stars out of 5
by Vikki Burr - Posted on 06 December 2023
I called the GP surgery for a same day telephone call due to vision difficulties. The doctor phoned me back in the evening, and managed to fit me in for a face to face appointment within 30 minutes of the call. the Dr was fantastic and very reassuring, seeing that I was very anxious and worried. The Dr referred me to the hospital and I had a hospital appointment within less than 24 hours where I then had treatment for my eye for 3x months. The Dr that I saw at Tadley Medical Partnership was fantastic - she was very reassuring and supportive, taking the time to explain and discuss everything with me. She advised me what she thought I had and this was confirmed within my hospital appointment the following day. The Dr's manner, care, quick-thinking and kindness really stood out for me and really put me at ease. I'm am so appreciative for this experience at such a scary time. Thank you!!
Visited November 2022
Review titled Tadley Medical P'ship
Replied on 06 December 2023
Thank you Vikki for taking the time to leave a review of our services. We always share these with the whole team and we are very pleased that you felt your needs were met quickly and kindly. We are very glad that our Doctor's actions meant you had a good resolution to your problem. Tadley Medical Partnership