Sutton Benger Surgery
Chestnut Road, Chippenham, Wiltshire, SN15 4RPContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Sutton Benger Surgery.
Reviews
-
Review titled Excellent experience.
Rated 4 stars out of 5
by Anonymous - Posted on 17 May 2024
It was very reassuring to get a face to face appoinment so quickly, all the staff at the surgery were very kind and helpful, I came home happy with the oucome of my visit to Sutton Benger.
Visited May 2024
Review titled Sutton Benger Surgery
Replied on 24 May 2024
Dear Patient, Thank you for your positive review! We are pleased to hear that you were able to get a quick appointment and that our staff provided kind and helpful service. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
-
Review titled Receptionist was very kind
Rated 5 stars out of 5
by Zuzana - Posted on 03 June 2024
The Dr orcnurse I had been seen was so nice . Brilliant explanation about my problem . Very supportive.
Visited May 2024
Review titled Sutton Benger Surgery
Replied on 11 June 2024
Dear Zuzana, Thank you for your kind review! We are pleased to hear that you had a positive experience with our team and we are very grateful for your feedback. Kind Regards, Julie Taylor - Operations Manager
-
Review titled Excellent practice
Rated 5 stars out of 5
by Paul Whittle - Posted on 04 April 2024
Very professional and expressed great care in the treatment required. Would certainly recommend if my opinion was asked for.
Visited April 2024
Review titled Sutton Benger Surgery
Replied on 05 April 2024
Dear Paul, Thank you so much for your positive review! We are pleased to hear that you had a positive experience with us and felt well cared for during your treatment. We really appreciate the feedback. Kind regards, Julie Taylor - Operations Manager
-
Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 27 April 2024
Visited surgery twice this week, on both occasions the staff were all extremely pleasant and listened to me and my concerns were addressed appropriately. Many Thanks to an excellent team.
Visited April 2024
Review titled Sutton Benger Surgery
Replied on 30 April 2024
Dear Patient, Thank you for your kind review! We are pleased to hear that your experiences at our surgery were positive and that our team provided attentive and appropriate care. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
-
Review titled Good practice.
Rated 5 stars out of 5
by Anonymous - Posted on 30 April 2024
The surgery was clean and pleasantly Well organised with hand sanitizers placed for your convenience. All staff that were seen were friendly and respectful. Seen by the medical staff at the appointment time.
Visited April 2024
Review titled Sutton Benger Surgery
Replied on 30 April 2024
Dear Patient, Thank you for your kind review! We are pleased to hear that you found our surgery clean, well-organised, and accommodating. Providing a safe and welcoming environment for our patients is a priority and we are glad you had a positive experience. Kind Regards, Julie Taylor - Operations Manager
-
Review titled Good GP visit
Rated 4 stars out of 5
by Jacqui B - Posted on 09 April 2024
I felt the GP quickly assimilated a few different medical issues and symptoms and listened to my questions and helped me identify a way to help improve my condition.
Visited April 2024
Review titled Sutton Benger Surgery
Replied on 15 April 2024
Dear Jacqui, Thank you for sharing your experience. We are pleased to have helped you with your medical concerns. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
-
Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 April 2024
Sent a message via Airmid and got a quick response. We the. managed to get an appointment quite quickly. Doctors was attentive and helpful, listened and took action needed
Visited April 2024
Review titled Sutton Benger Surgery
Replied on 30 April 2024
Dear Patient, Thank you for sharing your positive experience! We are pleased to hear that you received a quick response via Airmid and were able to secure an appointment. We are glad to know that our doctor was attentive, helpful, and took necessary action during your visit. Kind Regards, Julie Taylor - Operations Manager
-
Review titled Not good enough
Rated 2 stars out of 5
by Steve j - Posted on 09 April 2024
Booking appointment was chaotic. Yet another online process introduce to add to NHS and Airmid. and don’t claim on ansaphone that you can book appointments on Airmid and NHS app when you can’t. Doctor appointment itself was fine. Generally this practice continues to under deliver and disappoint
Visited April 2024
Review titled Sutton Benger Surgery
Replied on 15 April 2024
Dear Steve, Thank you for sharing your experience. We apologise for any inconvenience with the booking process and any confusion regarding the Airmid and NHS apps. We are glad your doctor appointment went well, and we appreciate your feedback as we continually work to improve our services. Kind Regards, Julie Taylor - Operations Manager
-
Review titled Great experience
Rated 5 stars out of 5
by Ashleigh Bevan - Posted on 12 April 2024
Felt listened to and clear action plan of what will happen going forward, which was reassuring. Would recommend this surgery to others.
Visited April 2024
Review titled Sutton Benger Surgery
Replied on 15 April 2024
Dear Ashleigh, Thank you for your positive feedback! We are pleased to hear that you felt listened to and received a clear action plan. Your recommendation means a lot to us. Kind Regards, Julie Taylor - Operations Manager
-
Review titled Great care
Rated 5 stars out of 5
by Emma Matano - Posted on 05 April 2024
Caring and understanding follow up appointment with GP. Discussed my care and made a plan for moving forward. Was very understanding and took the time I needed.
Visited April 2024
Review titled Sutton Benger Surgery
Replied on 15 April 2024
Dear Emma, Thank you for sharing your experience! We are pleased to hear that your follow-up appointment with our GP was caring and understanding. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager