Surrey Docks Health Centre (Nexus Health Group)
12 - 13 Blondin Way, (Off Downtown Road), London, Greater London, SE16 6AEContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Surrey Docks Health Centre (Nexus Health Group).
Reviews
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Review titled Fantastic Support
Rated 5 stars out of 5
by Kevin Farrelly - Posted on 14 March 2023
This surgery has been looking after my wife, my 3 children (12, 11 and 3) for 18 years now. They are exceptionally professional, friendly, obliging and effective. In the last 12 months they have dealt with all the day to day problems of children speedily, courteously and effectively. They have also been pro-active in making sure that my Long-Covid symptoms deteriorated no further. If there are delays on ringing into them, I suspect that is simply because they have fewer lines than the number of people calling. There are also other ways to get in touch with them, to which they respond. If there are delays in actually having your appointment, I suspect this is because they are prepared to go above and beyond to give each patient the time they need rather that that limited by the government. That may make you a little late but will mean you'll get the same attention.
Visited March 2023
Review titled Surrey Docks Health Centre (Nexus Health Group)
Replied on 17 April 2023
Dear Kevin Thank you so much for your feedback. It is wonderful to hear that you have had such positive experiences over the years. I will make the team aware of your feedback, thank you once again it is much appreciated! Best Wishes Georgie (Site Manager)
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Review titled Excellent
Rated 5 stars out of 5
by Maria - Posted on 08 March 2023
Had my annual review today as usual seen very quickly no waiting. The service is always professional, courteous and well explained. Very happy 5 stars
Visited March 2023
Review titled Surrey Docks Health Centre (Nexus Health Group)
Replied on 09 March 2023
Dear patient, Thank you so much for telling us about your recent visit to the surgery. The team are continuing to work hard at providing the best service possible, and we hope that these positive experiences may continue in the future for you. Best Wishes Surrey Docks Health Centre