Stubbington Medical Practice
Park Lane, Stubbington, Fareham, Hampshire, PO14 2JPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled E-consult forms
Rated 2 stars out of 5
by Anonymous - Posted on 03 September 2024
The practice states to use e-consult forms for routine appointments between 8 am - 3 pm but often this service is not available and when trying to use it says your practice is not accepting e-consult forms today try again tomorrow at 8 am. We all lead busy lives and it is extremely annoying to have to keep trying. I have tried several times to complete the form and have not be able to. Since covid the practice seems to have made it very hard to get appointments.
Visited September 2024
Review titled Stubbington Medical Practice
Replied on 04 September 2024
Dear patient Thank you for comments and I am sorry you are finding it difficult to get an appointment. We try to keep the e-consult system on line for as long as possible during the day but sometimes when demand is too high we have to limit access for patient safety reasons, however if your clinical need is urgent and cannot wait for a routine appointment then please contact the reception to get added to their list. Janet Fry Practice Manager
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Review titled Professional care
Rated 5 stars out of 5
by Richard Mitchell - Posted on 11 September 2024
Appointment on time; friendly greeting from practitioner; I was put at ease during the blood test which was carried out professionally
Visited September 2024
Review titled Stubbington Medical Practice
Replied on 12 September 2024
Dear Richard Thank you for your positive feedback on your recent visit to have a blood test. I will pass on your comments to the team. Janet Fry Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 14 August 2024
Had pneumonia jab by the nurse.. very informative about the jab and efficient in administering the injection.
Visited August 2024
Review titled Stubbington Medical Practice
Replied on 15 August 2024
Dear Patient Thank you for your positive comments on your recent visit to see the nurse for your pneumo vaccination. Janet Fry Practice Manager
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 14 August 2024
Friendly nurse who done by blood test Very Helpful as she answered questions and explained things clearly and understandable about my previous blood test
Visited August 2024
Review titled Stubbington Medical Practice
Replied on 15 August 2024
Dear Patient Thank you for taking the time to comment on your recent attendance at the practice for a blood test. Its much appreciated. Janet Fry Practice Manager
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Review titled Blood Test
Rated 5 stars out of 5
by Susannah Skinner - Posted on 03 August 2024
I arrived punctually and registered my arrival. Took a seat in the waiting area and was called within 10 mins. The nurse was very nice,quick and the procedure was painless.Thank you
Visited August 2024
Review titled Stubbington Medical Practice
Replied on 06 August 2024
Dear Susannah Thank you for taking the time to review your latest visit to the practice to see the nurse, its much appreciated. Janet Fry Practice Manager
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Review titled Improving practice
Rated 4 stars out of 5
by Anonymous - Posted on 22 August 2024
Seemed more organised this time. Efficiently carried out required tests and explained the following procedures that would happen. Appointment was on time and practitioner friendly
Visited August 2024
Review titled Stubbington Medical Practice
Replied on 27 August 2024
Dear Patient Thank you for taking the time to comment on your recent visit to the practice. I am sorry you have felt that your appointments at other times have not be organised but pleased you have seen an improvement. Janet Fry Practice Manager
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Review titled Receptionist
Rated 4 stars out of 5
by Geoff salmon - Posted on 20 August 2024
I found the lady to be very helpful with my problem. All was sorted out in a very friendly and cheerful manner.
Visited August 2024
Review titled Stubbington Medical Practice
Replied on 20 August 2024
Dear Geoff Thank you for taking the time to add this positive comment with regard your recent encounter at reception. I will pass on your comments to the team. Janet Fry Practice Manager
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 17 August 2024
My appointment was with a Nurse who was very efficient had everything ready for the appointment. Explained what was going to happen- to phone for another appointment if I needed more help with equipment. Also told me what I am entitled to .
Visited August 2024
Review titled Stubbington Medical Practice
Replied on 20 August 2024
Dear Patient Thank you for commenting on your recent visit with the practice nurse. I am pleased to hear it was a positive experience. Janet Fry Practice Manager
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Review titled Disconnected
Rated 3 stars out of 5
by John richards - Posted on 14 August 2024
I have patient access- message facility not available. I have records at Southampton Hospital, St Thomas’ Hospital, Queen Alexandra hospital and my Gp practice. They each act independently from an IT perspective. Why in this day and age can they not communicate with each other? Why am I unable to access my own records without having to raise a subject access request? I have received 2 text messages asking me to contact the surgery to arrange a cardiac review, when I contacted the surgery I was informed that there were no appointments available - waste of everyone’s time!
Visited August 2024
Review titled Stubbington Medical Practice
Replied on 15 August 2024
Dear Mr Richards I am sorry that you are having problems with patient access. Please contact the surgery for help in rectifying the issue. You say you have also been unable to get a nurse appointment following an invite from the practice. Unfortunately it will be timing as the vacant appointments would have been taken by other patients who have also been invited. Please try again as appointments are added frequently. Janet Fry Practice Manager
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Review titled Good Experience
Rated 4 stars out of 5
by Janet White - Posted on 16 August 2024
Felt that at long last I was listened to with kindness and understanding and given the time to explain the procedure carried out, made me feel reassured.
Visited August 2024
Review titled Stubbington Medical Practice
Replied on 16 August 2024
Dear Janet Thank for taking the time to comment on your recent consultation at the practice. I am glad it was a positive experience. Janet Fry Practice Manager