Stourport Medical Centre
Dunley Road, Stourport-on-Severn, DY13 0AAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great support
Rated 4 stars out of 5
by Melodie - Posted on 17 April 2023
My nurse has been working with me on getting my HRT dosage correct and it has taken 18 months and we are finally there. The nurse had discussions with her colleagues about my symptoms and referred me for a scan to ensure I was ok. Thankfully after a hysteroscopy and a biopsy, everything is fine and I feel so reassured. She helped me through the journey and kept trying different approaches until we found the right one and took the approach of “better to be safe” and refer me for a scan. Thanks so much and it makes a huge difference when you are going through the peri-menopause/menopause and someone is helping you. My nurse would see me face and face and check my vitals which makes a huge difference and she would ring me back quickly when I needed to update her. This is brilliant service!
Visited January 2023
Review titled Stourport Medical Centre
Replied on 13 May 2023
Hi Melodie Thank you for taking the time to leave us a review. I am so pleased to hear you have had such great care here at SMC and have been reassured by your results. Your feedback will be shared with the team! Kind regards. Donna, Site Manager
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Review titled Kind, efficient and respectful service
Rated 5 stars out of 5
by Peter Grissell - Posted on 12 January 2023
I have only partial hearing one ear only and lip read. I visited Stourport Health Centre today for an annual review. The nurse I saw was the kindest and most sensitive to my hearing loss that I could have wished for. She was able to communicate with me in a way which I could understand and write down exactly what I needed to know, thus preserving my dignity.
Visited January 2023
Review titled Stourport Medical Centre
Replied on 18 January 2023
Dear Peter, Thanks for your lovely feedback, I am so pleased you had a good experience in our surgery. I have shared your comments with the nurse you refer to. Thanks Donna, Site Manager.
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Review titled Excellent care
Rated 5 stars out of 5
by Lynne Stevens - Posted on 13 January 2023
My husband became ill before Christmas. He was seen immediately by the duty doctor and started medication. In the following week he developed a further problem which resulted in hospital care. The doctors were so efficient organising this and since then have been very caring and attentive in their follow up. I would always recommend Stourport Medical Centre. The staff are always helpful.
Visited December 2022
Review titled Stourport Medical Centre
Replied on 18 January 2023
Dear Lynne, I'm sorry to hear your husband has been unwell. Thank you for your lovely feedback - I am pleased you are happy with the treatment your husband received here at Stourport Medical Centre and will share with all staff. I hope your husband is making a full recovery. Thanks Donna, Site Manager
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Review titled Annual health check
Rated 5 stars out of 5
by Anonymous - Posted on 07 December 2022
I bought my mum for an annual health check with the nurse and she was amazing. Really kind, caring, listened to everything that was said and it felt a personalised experience. Thank you
Visited December 2022
Review titled Stourport Medical Centre
Replied on 29 December 2022
Dear Patient Thank you so much for taking the time to leave us a great review - it is very much appreciated. I'm glad you and your mum had a good experience at the surgery. Donna Site Manager