Stonefield Street Surgery
Milnrow & Newhey Medical Centre, Newhey Road, Newhey, Rochdale, Lancashire, OL16 4JFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Practice
Rated 5 stars out of 5
by John Curnow - Posted on 08 June 2023
Had a minor op which was superbly done by very efficient staff. I would give maximum stars for this practice over the many years I have been with them. The ones giving one star moaning about waiting times should go to A&E if it’s that urgent and spend the day waiting to see a very overworked staff. I’ll wait my turn at Stonefield St Surgery.
Visited April 2023
Stonefield Street Surgery has not yet replied.
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Review titled Reception Staff and GPs are great
Rated 5 stars out of 5
by S Abbas - Posted on 06 January 2023
My son was poorly, ran up at 8am, I was 8th in the queue and within 5 minutes my call was answered. The receptionist was helpful, they managed to get me an appointment for 10am. Was seen precisely at my appointment time, GP reassured me with regards to the problem and we were out in 10-15 mins. Every time I have called for an appointment I have been given one same day or within a reasonable time frame. I work for the NHS and know how difficult the pressures are on NHS staff. The staff and GPs are all great. They all do whatever they can for the patients. Thank you
Visited January 2023
Stonefield Street Surgery has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 30 September 2022
In my experience this is a very good practice. Yes the phone waits are frustrating, yes appts went to telephone most of the time during Covid but this has been a global time of extreme pressure. But I have always been able to see a GP and have been able to see who I want if I’m prepared to wait. The reception staff are friendly, the doctors are caring and they have changed to face to face appts also now while many other surgeries haven’t. Telephone appts are very convenient particularly for people who work.
Visited September 2022
Stonefield Street Surgery has not yet replied.