Stirchley Medical Practice
Stirchley Health Centre, Sandino Road, Stirchley, Telford, Shropshire, TF3 1FBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Just Awful
Rated 1 star out of 5
by Anonymous - Posted on 26 March 2024
It’s ridiculously difficult to try and see your own doctor, rarely able to see anyone twice if ou are able to eat an appointment in the first place. I’ve had worsening chest pain for the last few months related to long COVID, when I eventually managed to get an appointment (someone new again) I was asked to return for an ECG and arrange for a blood test. The ECG shows an abnormally and the bloods also show the same abnormality that I’ve had for the last two years but despite this the doctors notes say the ECG is ok and the bloods are to be repeated 3 months time, I have tried for 2 days to get feedback only be told I need an appointment to discuss it which the earliest available is another 2 weeks. 2 weeks of daily pain before I can even discuss why they won’t investigate further and just want to kick the can down the road again. Avoid this place like the plague!
Visited March 2024
Stirchley Medical Practice has not yet replied.
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Review titled Great appointment
Rated 4 stars out of 5
by Anonymous - Posted on 01 December 2023
I cane in for my child and he is not keen of the doctors but the doctor that he saw was very helpful in making him feel welcome and unafraid
Visited December 2023
Stirchley Medical Practice has not yet replied.
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Review titled very efficient and supportive
Rated 5 stars out of 5
by Liz - Posted on 03 January 2024
I recently contacted the Stirchley surgery because of breathlessness. Within 20 hours I had blood tests, 2 ECGs, a chest X-ray and contacted 4 doctors not to mention the support from all tha admin staff. I have since had an echocardiogram.Throughout, my treatment has been both very efficient and very supportive, so a big thank you to everybody.
Visited December 2023
Stirchley Medical Practice has not yet replied.
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Review titled Eventually I just ended the call out of frustration
by schneiderv958 - Posted on 05 January 2024
I had a bad cold with chest congestion. I rang 111 and they informed me they could not get a doctor that was available to ring me back, but they would get a doctor from my own practice to ring me back the next day. I specified I wanted a doctor and not a clinical practioner to ring me back. I was woken up at 8.30 after finally getting some sleep after a night coughing. A practicing nurse spoke to me, not a doctor although I specified a doctor. This person was impossible, they would not listen to what I was saying would not keep to the subject I rang about and interrupted me everything I tried to give an explanation. Eventually I just ended the call out of frustration. I remember now this same person rang me about 18 months ago and behaved exactly the same in which I had to end the call. I looked on my online medical records the next day and person had written the exact opposite to what I had articulated to them.
Visited December 2023
Provided by Care opinion
Stirchley Medical Practice has not yet replied.
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Review titled Very impressive service
Rated 5 stars out of 5
by Anonymous - Posted on 27 November 2023
After being picked up for high blood pressure at a drop in Covid vaccination centre the information was sent to Stirchley Medical Centre. They have been so thorough in performing, what seemed like, a service and a full MOT! I have spoken to 2 doctors at the Centre who spent time and were very empathetic to my needs. Nothing was too much trouble. Thank you so much for the good service I received.
Visited November 2023
Stirchley Medical Practice has not yet replied.
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Review titled Example of a good friendly happy practice
Rated 5 stars out of 5
by Marc - Posted on 03 July 2023
I have to deal with Stirchley Medical Practice because I am the main carer for my sister who has mental health issues, which involves much medication , blood tests etc. I have had nothing except help kindness concern and great services from all the staff , the lovely people who answer the phones , even if sometimes it can take a while they are always so calm and out to help you. The nurses are wonderful, again service with a smile and the doctors again seem to be so helpful. I know that there may be some bad practices (or the press might think there are) but Stirchley Medical Practice is certainly not one of the bad one, definitely one of the best. We are very lucky to have such a great Practice with great staff. Thank you.
Visited July 2023
Stirchley Medical Practice has not yet replied.
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Review titled Nightmare
Rated 1 star out of 5
by Fay meadows - Posted on 09 May 2023
As a family we are lucky that we rarely need to see a doctor. However on the rare occasion I have tried to get an appointment it is just ridiculous. Today I waited on hold (having finally managed to get through to the line) for over half an hour before being told I would need to call back tomorrow at 8:30am to try for an appointment then. I start work at 8:30 and don't then have the time to sit on hold for half an hour or more. I have always worked full time and paid my NI contributions. Would be nice to be able to see a doctor every once in a blue moon. Really unimpressed
Visited May 2023
Stirchley Medical Practice has not yet replied.
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Review titled Fantastic Practice & Service!
Rated 5 stars out of 5
by Emma A - Posted on 12 March 2024
I wanted to leave a review on my experiences as I’ve always had fantastic service. I appreciate that we all have to queue to book an emergency appointments. However, once you get through or just contact the surgery all the staff are helpful and just want to help you. Stand out service especially when my Dad passed away and support with the ongoing care for my Mom and all the staff in the office. Thank you as we know how stretched and under pressure you all are.
Visited March 2023
Stirchley Medical Practice has not yet replied.
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Review titled Poor level of care
Rated 1 star out of 5
by Emily - Posted on 10 February 2023
I have had recurring back pain since March 2022. It got so bad I had sciatic pain all down my right leg I could barely walk. I called the surgery multiple times and spoke to the same Dr, they advised me it was “tight back muscles” and to try getting a massage. I wasn’t happy with this response so paid to see a Chiropractor who suggested I need a mri. They wrote a letter to stirchley medical advising of why they thought this would benefit me. I did get referred for an mri eventually, whilst waiting the pain was so bad it was unbearable. I was put in cocodamol and naproxen and have been on them since August ( which I have now been advised is dangerous to be taking for so long) I then called and spoke to the same Dr at stirchley complaining about the pain and their response was “what do you want me to do about it” and that the mri could take months. Fast forward to today and I am currently under a consultant at rjah orthopaedic hospital awaiting a date for spinal surgery. I have a very large prolapsed disc and am at high risk of cauda equina syndrome which could potentially leave me paralysed. I feel like I was not taken seriously at all, I was neglected and if it wasn’t for the chiropractor sending that letter I probably wouldn’t of been sent for the mri. I’m glad I don’t have to deal with them anymore now I’m under a consultant at the rjah.
Visited January 2023
Stirchley Medical Practice has not yet replied.