Stainland Road Medical Centre
70 Stainland Road, Greetland, Halifax, West Yorkshire, HX4 8BDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Disgusting service
Rated 1 star out of 5
by Anonymous - Posted on 08 February 2023
I had a phone appointment with the doctor who said they wanted to see me face to face and that reception would ring me back to arrange the appointment, this never happened. I rang reception and they made me a second phone appointment with the nurse instead of the face to face with a doctor as requested. I was told by the nurse if the problem intensifies, I must be seen face to face. The next day I rang to make a face to face appointment as the problem had gotten worse over night and was told that I could only be given a phone appointment even though the doctor and nurse the previous day had said and wrote in my notes I need a face to face appointment. I spoke to the doctor who wants a face to face appointment. Unnecessary stress for myself and a complete waste of time.
Visited February 2023
Review titled Stainland Road Medical Centre
Replied on 15 February 2023
Dear Patient, Thank you for your feedback and we are very sorry for any stress caused. In order for us to investigate this in full, please could you send your complaint in writing addressed to the Practice Manager. Yours sincerely The Practice Team
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Review titled Felt well looked after.
Rated 5 stars out of 5
by Anonymous - Posted on 25 October 2022
I was very appreciative of the automated systems keeping me posted about my e- appointment with my doctor. Also I had a query regarding my sick note, this was promptly sorted out. The receptionist went and sorted this for me personally. This was amended within 5 minutes and sent to my phone via text. I was really impressed with the care I received technology/personal touch. Would highly recommend this surgery, really look after their patients,
Visited October 2022
Stainland Road Medical Centre has not yet replied.