St. Mary's Health Centre
Cop Lane, Penwortham, Preston, Lancashire, PR1 0SRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Except service
Rated 5 stars out of 5
by Anne Waller - Posted on 08 August 2024
I used the NHS app to state my symptoms. The surgery rang within 5 minutes to offer me an appointment early the next day I was seen by a clinical nurse practitioner who was thorough with her examination and explained everything clearly and professionally but in a friendly manner I was prescribed medication which I was able to pick up in the chemist next-door and start taking immediately. I was very impressed with the whole service from the app, the surgery staff and the pharmacy.
Visited August 2024
Review titled St. Mary's Health Centre
Replied on 13 August 2024
Dear Anne, Thank you so much for taking the time to be so complimentary about the Practice team. We always try to offer patients the best experience possible, so it is good to know our efforts are appreciated. Fiona Greenbank Patient Engagement Manager
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Review titled Very good practice
Rated 5 stars out of 5
by Anonymous - Posted on 06 March 2024
I had a telephone appointment with one of the doctors.She was very thorough, listened and gave me good advice. She arranged necessary tests I needed and have since done and returned. She acted swiftly and efficiently. I appreciate her help which has put my mind atpeace. Thankyou.
Visited March 2024
Review titled St. Mary's Health Centre
Replied on 06 March 2024
Thank you so much for taking the time to write such positive feedback about the Practice. We always try to be as helpful as we can, offering patients the best experience possible, so it is good to know our efforts are appreciated. Fiona Greenbank Patient Engagement Manager
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Review titled Very Caring and diligent
Rated 5 stars out of 5
by Margaret Walton - Posted on 17 January 2024
All tests are followed u & acted ion quickly. Great helpful staff , Doctors & Nurses. Have chosen this practice after disappointing service prior to this. I was with them years ago
Visited January 2024
Review titled St. Mary's Health Centre
Replied on 23 January 2024
Dear Mrs Walton, Thank you for taking the time to write such positive feedback about the Practice. We always try to be as helpful as we can, offering our patients the best experience possible, so it is good to know our efforts are appreciated. Fiona Greenbank Patient Engagement Manager
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Review titled Caring and Professional Practice
Rated 5 stars out of 5
by Michael - Posted on 09 January 2024
I needed to see a doctor urgently, and after describing my condition to reception staff, I was able to get a same day appointment. The doctor listened carefully to me and understood my issues. He had a thorough conversation with me, prescribed medication, and arranged follow-up. I felt that someone really cared about me and this is my overall impression of the Practice at St Mary’s. Thank you.
Visited January 2024
Review titled St. Mary's Health Centre
Replied on 10 January 2024
Dear Michael, Thank you so much for taking the time to write such positive feedback about the Practice. We always try to offer the best service we can and be as caring as we can, and it is good to know our efforts are appreciated. Fiona Greenbank Patient Engagement Manager
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Review titled Empathy and desire to help
Rated 5 stars out of 5
by Michael Ryan - Posted on 19 January 2024
Been having problems and had a scan 7 weeks prior on NHS and still no results received, Dr knew where to go on hospital system and found them, which has now discounted many possible causes. Still some way to go but empathy towards the situation has helped. Thank you
Visited January 2024
Review titled St. Mary's Health Centre
Replied on 23 January 2024
Dear Mr Ryan, Thank you for taking the time to write such positive feedback about the Practice. I am so pleased the Doctor you consulted with was able to help you. We always try to offer the best service possible, so it is good to know our efforts are appreciated. Fiona Greenbank Patient Engagement Manager
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Review titled Ten out of ten
Rated 5 stars out of 5
by Lynda mears - Posted on 09 November 2022
When reading about the problems some people experience with their GP practices I immediately thought “we’ll, ours isn’t like that!” If you need to see a doctor then you will be seen very quickly. The triage service quickly sends you in the right direction and whenever you ring the service is friendly and helpful. It is not unusual for the Senior Partner to ring you for fairly routine matters. Very hand on!! Thank you Penwortham St Mary’s.
Visited November 2022
Review titled St. Mary's Health Centre
Replied on 10 November 2022
Thank you so much for taking the time to write such positive feedback about the Practice. We always try to offer the best service we can, and it is good to know our efforts are appreciated. I will pass your comments on to Dr Buckley, who I am sure will be delighted to receive such positive feedback. Fiona Greenbank Patient Engagement Manager
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Review titled Wonderful care.
Rated 5 stars out of 5
by Anonymous - Posted on 02 November 2022
Upon the recent deterioration in the health of an elderly relative, the practice have leapt into action and helped us enormously by arranging samples, tests, prescriptions, home visits, district nursed and a whole "MOT" to quickly identify and treat issues. The staff and Doctors have been truly wonderful and truly caring. Thanks to all of you.
Visited October 2022
Review titled St. Mary's Health Centre
Replied on 02 November 2022
Thank you so much for taking the time to write such positive feedback about the Practice. We always try to offer the best service we can, and it's good to know our efforts are appreciated. Fiona Greenbank Patient Engagement Manager