St Marks Medical Centre (Tcg Medical)
42 Derby Road, Southport, PR9 0TZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent care for elderly patient and family
Rated 5 stars out of 5
by Linda - Posted on 25 August 2024
My elderly mother lives alone and has excellent care workers who visit twice daily, but the main responsibility lies with family and we are very involved on a daily basis. This week I received a call from St Mark's practice to check how she was. The person listened and responded with compassion, understanding and appropriate suggestions. It was quite a long call but I never felt rushed and my concerns were taken seriously. After we had discussed everything I felt was important, the caller asked "And how are you doing?". That was unexpected and very touching. Such a simple question, but it was really appreciated. Thank you!
Visited August 2024
St Marks Medical Centre (Tcg Medical) has not yet replied.
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Review titled There is a problem.
Rated 2 stars out of 5
by Anonymous - Posted on 24 June 2024
ive been trying to make an appointment to see my doctor for a week now. what is the point of patches if it never works? How do i make an appointment?
Visited June 2024
St Marks Medical Centre (Tcg Medical) has not yet replied.
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Review titled great practice with the same Doctor
Rated 5 stars out of 5
by David Bullen - Posted on 17 May 2024
i had the cause of using Patches twice within 2 weeks and was contacted within 48 hours, I asked to see the same Doctor who was 100% perfect
Visited May 2024
St Marks Medical Centre (Tcg Medical) has not yet replied.
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Review titled Great front desk support
Rated 4 stars out of 5
by Mohsin Haque - Posted on 26 March 2024
The lady at the reception was extremely helpful. She guided me through the registration process and responded to all my queries very nicely.
Visited March 2024
St Marks Medical Centre (Tcg Medical) has not yet replied.
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Review titled Great reception team and Dr
Rated 5 stars out of 5
by Anonymous - Posted on 22 March 2024
I was concerned getting an appointment for my elderly Grandmother, who has memory problems. We needed to be extremely tactful, however I should have had no worries at all. Colleague who dealt with me over the telephone several times was spot on, and totally understood the predicament I was in. She liaised with Dr perfectly, and the result was the perfect Dr's appointment. Staff were great, and Dr was brilliant, and totally got the gist of the appointment, without worrying my nan. Top work both. Thank you (Apologies it won't let me name the staff specifically)
Visited March 2024
St Marks Medical Centre (Tcg Medical) has not yet replied.
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Review titled Good Service
Rated 4 stars out of 5
by Alan H - Posted on 08 April 2024
Was newly diagnosed with type2 diabetes, the receptionist was extremely helpful in helping me find the equipment and re ordering I needed.
Visited March 2024
St Marks Medical Centre (Tcg Medical) has not yet replied.
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Review titled Really excellent clinicians
Rated 5 stars out of 5
by Jas - Posted on 21 March 2024
I found the clinical team excellent, they are extremely thorough and very knowledgeable. They also have lots of facilities on site which is very good. I got an appointment same day and I was treated with respect.
Visited March 2024
St Marks Medical Centre (Tcg Medical) has not yet replied.
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Review titled Responsive and reassuring
Rated 5 stars out of 5
by Deb - Posted on 23 February 2024
Thank you for your care today, it was great that the practice was able to do the blood test for my Dad, and reassure him as he was getting a bit anxious this morning! You help me as a carer to manage a range of health conditions with Dad and it is much appreciated.
Visited February 2024
St Marks Medical Centre (Tcg Medical) has not yet replied.
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Review titled Lovely doctor
Rated 5 stars out of 5
by Anonymous - Posted on 02 February 2024
I phoned for an appointment for my 7 year old daughter. Whilst there was initially no appointments available, the doctor phoned back and I explained the issues. The doctor agreed to see my daughter between appointments. The doctor trusted me that I know my daughter, and knew she wasn’t well, especially when checking her over. Excellent advice and support from the doctor concerned.
Visited January 2024
St Marks Medical Centre (Tcg Medical) has not yet replied.
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Review titled Odd
Rated 4 stars out of 5
by Anonymous - Posted on 09 November 2023
Checked in for my appointment this morning. Sat waiting for a few minutes only to be told that the Practice Nurse had asked me to rearrange. No explanation, a very apologetic Receptionist and no appointment. Very odd
Visited November 2023
St Marks Medical Centre (Tcg Medical) has not yet replied.