St James Medical Practice Limited
St. James Health Centre, 47 St. James's Street, Walthamstow, London, Greater London, E17 7NHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Unhelpful
Rated 2 stars out of 5
by Judith Gerald - Posted on 27 August 2024
The doctor could have been more helpful it wouldn’t take a minute of here time to help me, instead she told me to go to reception, when I went to reception they were going to lunch so nobody helped with my quick query.
Visited August 2024
St James Medical Practice Limited has not yet replied.
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Review titled Very polite nurse
Rated 4 stars out of 5
by Nicoleta Stefan - Posted on 09 July 2024
Very professional nurse,I call in the time,and very nice recepționer , some time some of the staff has to by more professional and tray to explain to the patient that like GP you has to care of your patients.
Visited July 2024
Review titled St James Medical Practice Limited
Replied on 15 July 2024
Dear Nicoleta, Thank you for your feedback. We're delighted to hear that you found our nurse and receptionist to be professional and courteous. We strive to provide the best care possible and your comments are invaluable in helping us improve. We will address your concerns with our team to ensure that all staff members consistently offer the level of professionalism and patient care that you expect and deserve. Your input helps us to continually enhance our services and we appreciate you taking the time to share your experience with us. The St James Management Team
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Review titled Great Female GP
Rated 4 stars out of 5
by Christine - Posted on 03 August 2024
For a while I have not had the support of a good GP when my original GP went on maternity leave. I struggled to get an appointment, and see someone face to face to get reassurance. The GP I saw on the 1st August was a welcomed comfort. She took the time listen and explain things to me, which has been missed. Thank Dr!
Visited July 2024
Review titled St James Medical Practice Limited
Replied on 14 August 2024
Dear Christine, Thank you for sharing your experience with us. We’re sorry to hear that you’ve faced challenges in getting the support you needed, but we’re so glad that your recent appointment provided you with the comfort and reassurance you were looking for. It’s wonderful to know that the GP took the time to listen and explain things to you. Providing attentive and compassionate care is our priority and we’re happy that it made a positive difference for you. The St James Management Team
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Review titled Great service,very easy to book an appointment.
Rated 5 stars out of 5
by Carlo Sandoval - Posted on 05 August 2024
Very seamless appointment booking up to being seen by a doctor face to face.Courteous staff.Great service.
Visited July 2024
Review titled St James Medical Practice Limited
Replied on 14 August 2024
Dear Carlo, Thank you for your wonderful feedback. We're thrilled to hear that your experience, from booking your appointment to seeing the doctor face-to-face, was seamless. It's also great to know that our staff treated you courteously and that you were pleased with the service provided. Your kind words mean a lot to us and we're committed to maintaining this level of care for all our patients. The St James Management Team
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Review titled Poor bedside manner and unsafe practice
Rated 1 star out of 5
by Anonymous - Posted on 09 July 2024
I received a pneumonia immunisation. The nurse who administered it to me barely said a word to me the whole appointment and gave me no notice before inserting the needle into my arm. Furthermore, she didn’t use an antiseptic wipe or anything to sterilise the injection site before inserting the needle, which is an infection risk.
Visited July 2024
Review titled St James Medical Practice Limited
Replied on 14 August 2024
Dear Patient, Thank you for sharing your experience with us. We sincerely apologise for the concerns you’ve raised regarding your recent immunisation appointment. Your comfort and safety are of utmost importance to us and we regret that this was not reflected during your visit. Please know that we will be addressing this matter immediately with our medical staff to ensure that such oversights do not occur again. Your feedback is invaluable in helping us improve our service and maintain the highest standards of patient care. If you have any further concerns or would like to discuss this matter in more detail, please do not hesitate to reach out to us directly. We want to ensure that your next experience with us is a positive one. The St James Management Team
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Review titled Good
Rated 4 stars out of 5
by Anonymous - Posted on 29 July 2024
Got to see a doctor the same day I telephoned. I missed the telephone call,I was sent a text telling me to call the surgery. I was number 2 in the queue the receptionist was very helpful and made me an appointment for that afternoon. I was very impressed with the service I received today.
Visited July 2024
Review titled St James Medical Practice Limited
Replied on 14 August 2024
Dear Patient, Thank you for sharing your positive experience with us. We're thrilled to hear that you were able to see a doctor on the same day and that our team was able to assist you promptly, even after you missed the initial call. It's wonderful to know that our receptionist was helpful in arranging an appointment for you that afternoon. We strive to provide efficient and caring service and we're delighted that you were impressed with the care you received. Your feedback is greatly appreciated and we look forward to continuing to meet your healthcare needs. The St James Management Team
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Review titled Good
Rated 4 stars out of 5
by Shazia - Posted on 01 August 2024
Fill form in 10 min call me back gave appontment realy nice docotor to see her , checked me gave meddaction really nice and help full my visit was good im very happy
Visited July 2024
Review titled St James Medical Practice Limited
Replied on 14 August 2024
Dear Shazia, Thank you so much for your kind review. We're delighted to hear that your experience was positive, from the quick response to your form submission to your appointment with our doctor. It's great to know that you found the process smooth and that our doctor was able to provide the care and medication you needed. The St James Management Team
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Review titled Great Practice
Rated 5 stars out of 5
by Silviu Gheorghiu - Posted on 25 July 2024
The appointment was on time,the lady which talked to me was very professional and they meet all my expectation for a usual consult.
Visited July 2024
Review titled St James Medical Practice Limited
Replied on 14 August 2024
Dear Silviu, Thank you so much for your kind feedback. We're delighted to hear that your appointment met your expectations and that our team provided you with professional care. It's great to know that everything went smoothly and that you had a positive experience with us. We truly appreciate you taking the time to share your thoughts and look forward to serving you again in the future. The St James Management Team
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 12 July 2024
Hello, The experience for today 12/07/2024 so much better then before. Thank you so much for the doctor roslyn
Visited July 2024
Review titled St James Medical Practice Limited
Replied on 15 July 2024
Dear Patient, Thank you for your feedback. We're thrilled to hear that your experience today was much better. The ANP Roslyn and the entire team appreciate your kind words. We're committed to continuously improving our service and it's wonderful to know we made a positive difference for you. The St James Management Team
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Review titled Impressive service
Rated 5 stars out of 5
by Kellan - Posted on 13 July 2024
The physiotherapist quickly identified the issue I was having and provided a set of stretch and strengthening exercises for me to do. We went through each one in depth and I was provided with a program to follow on the physio app. Quick and helpful service all round.
Visited July 2024
Review titled St James Medical Practice Limited
Replied on 15 July 2024
Dear Kellan, Thank you for your wonderful review. We're delighted to hear that our physiotherapist was able to quickly identify your issue and provide a comprehensive set of exercises. It's great to know that you found the service both quick and helpful. We're committed to ensuring our patients receive thorough and effective care and we're glad the physio app program is supporting your recovery. The St James Management Team