St Andrews Medical Centre
Greenhill Park Medical Centre, Greenhill Park, Harlesden, London, Greater London, NW10 9ARContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Bad
Rated 1 star out of 5
by Adriana - Posted on 31 July 2024
I registered last month at Neasden Medical Centre, I filled out the form, a few days later I went to tell them that I was pregnant and how I should proceed, they couldn't find my pregnancy form, they made an appointment for a pap smear. being pregnant, they made me an appointment for a boold test, they said that I called and made the appointment, but I didn't call, if they found my form, they saw that I was pregnant and they didn't schedule me for the pap smear, and the worst thing bothered me when I saw that my nationality was passed as gypsy/Romanian, when I only filled out the Romanian form, it's not correct, I'll sign up for another GP, I don't recommend it.
Visited July 2024
Review titled St Andrews Medical Centre
Replied on 01 August 2024
Dear Adriana, Thank you for taking the time to leave a review. We are sorry to hear that you have had some difficulty regarding your registration. I would like to inform you that you have sent the review for St. Andrews Medical Centre when in fact you are referring to Neasden Medical Centre. Please may I kindly request that you send an email to nhsnwl.neasdenmedicalcentre@nhs.net and provide your full name and date of birth so your concern can be looked into as soon as possible without any delay. We wish you all the best with your pregnancy and any decision you make. Kind regards, St Andrews Medical Centre Team
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Review titled Worst practice ever
Rated 1 star out of 5
by Anonymous - Posted on 06 July 2024
They do not care of their patients. I had an appointment on the 5th July. They give you appointments and they do not respect the appointment time, they are calling or 2h before or 2h after the app time. Horrible. Why do they give an appointment if they do not respect the schedule?! We are busy mums we can’t hold the phone all day long waiting for their call. So sorry to be registered with this practice. I don’t recommend it.
Visited July 2024
Review titled St Andrews Medical Centre
Replied on 10 July 2024
Dear Patient, Thank you for taking the time to leave a review and provide your concerns that you are having or have had. We apologise that you had some difficulty this day in receiving a call from the Doctor at a specific time. On booking appointments, we usually notify patients that there is a 2 hour window for the appointment time. We would like to assure you that we do care for our patients and some patients take more time than others and hence why there are delays sometimes. We would kindly appreciate if you could send us an email at nhsnwl.standrewsmp@nhs.net or by calling us on 02084597755 to provide your details so we can look into this matter further. All the best, St Andrews Medical Centre Team