Ssp Health Limited Ashton Medical Centre
120 Wigan Road, Ashton-in-Makerfield, Wigan, Lancashire, WN4 9SUContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Ssp Health Limited Ashton Medical Centre.
Reviews
-
Review titled Amazing
Rated 5 stars out of 5
by Ash - Posted on 18 July 2024
I moved to this area fairly recently and had a fantastic experience. Particularly Laws shown great empathy and professionalism that is a night and day compared to my previous GP. Very happy with the service.
Visited July 2024
Review titled Ssp Health Limited Ashton Medical Centre
Replied on 29 July 2024
Dear Ash, Thank you for your time and leaving positive feedback. I will be sure to circulate your feedback to the named clinician and the practice staff. Many thanks, Practice Manager
-
Review titled Long wait
Rated 1 star out of 5
by Anonymous - Posted on 08 April 2024
Had to wait 2 hours to be seen. Doctor arrived 1.5 hours late. Was not told about the delay when arrived but became very obvious as time went on. There did seem to be other doctors that cleared all their patients and did wonder why they could not have helped.
Visited April 2024
Review titled Ssp Health Limited Ashton Medical Centre
Replied on 29 July 2024
Dear Patient, Thank you for your feedback, we take all feedback seriously. We are sorry to hear that your experience with the practice was not positive. We have fed this back to our team and discussed at our monthly meeting. If you would like to discuss further please contact me on 01942 557736 and ask to speak to the Practice Manager. Thank you, Practice Manager
-
Review titled Very good practice
Rated 4 stars out of 5
by Margaret Lythgoe - Posted on 15 February 2024
I waited fr five minutes to see doctor ,in the minor surgery clinic ,she was a lovely doctor never felt a thing just a little jab in my knee
Visited February 2024
Review titled Ssp Health Limited Ashton Medical Centre
Replied on 19 February 2024
Dear patient, Thank you for your feedback, we will be sure to pass on your positive feedback to the clinician. Many thanks, Practice Manager
-
Review titled Disappointed
Rated 3 stars out of 5
by W.s middlehurst - Posted on 08 January 2024
I was waiting for a telephone consultation at 14.20 .waited no phone call rang a few times receptionist kept saying he hasn't got you he finishes at18.30 rang yet again at 19.00 and you was shut I never even got a phone saying sorry he can't ring you I was a nervous wreck waiting day ruined
Visited January 2024
Review titled Ssp Health Limited Ashton Medical Centre
Replied on 19 February 2024
Dear W.S Middlehurst, Thank you for taking your time in leaving us feedback. We are very sorry to hear of your negative experience. We take all feedback seriously, we would like to investigate further. Please contact 01942 557736 and ask to speak with the Practice Manager. Many thanks, Practice Manager
-
Review titled Great practice an reception staff
Rated 5 stars out of 5
by rachel dutton - Posted on 10 August 2023
Great doctors an reception staff always do there best to help if need appointment or need to speak to somebody.also there friendly an polite when I've spoke to them
Visited August 2023
Review titled Ssp Health Limited Ashton Medical Centre
Replied on 15 November 2023
Dear Patient, Thank you for your feedback. We are delighted to hear of your positive experience. We will ensure to let the staff know. Many thanks, Practice Manager
-
Review titled Amazing GPS, shame about reception staff
Rated 2 stars out of 5
by Jordan hunking - Posted on 24 April 2023
My son has had an urgent referral to a dietician, we are unable to make the date provided and was advised this would be rearranged on our behalf. 3 weeks later, nothing has been rearranged. The GP was extremely helpful and advised that she would get this sorted this week. Not even 1 hour later the receptionist called and asked have we tried to rearrange ourselves as “they’re just going to tell me the same thing”. Therefore hadnt even bothered to ring and get this sorted. My son is 4 months old and has been suffering since he was 4 weeks, it is unacceptable.
Visited April 2023
Review titled Ssp Health Limited Ashton Medical Centre
Replied on 15 May 2023
Dear patient, Thank you for taking your time in leaving us feedback. We are very sorry to hear of your negative experience. We take all feedback seriously, we would like to investigate further. Please contact 01942 557736 and ask to speak with the Practice Manager. Many thanks, Practice Manager
-
Review titled Very poor practice
Rated 1 star out of 5
by Anonymous - Posted on 09 November 2022
Cannot even get a urine sample tested by a nurse or doctor until 20 days. It is now second time in nearly 3 weeks GP Alliance have helped me get my elderly mother some treatment instead of her own GP. All the staff are friendly and polite but at the end of the day it is no use ringing if you cannot get to see your GP once within 3 weeks.
Visited November 2022
Review titled Ssp Health Limited Ashton Medical Centre
Replied on 10 November 2022
Dear Patient, We are saddened to hear of your negative experience with our surgery, all feedback from our patients is taken seriously. We would like to investigate further, please could you contact us on 01942 557736 and ask to speak with the Practice Manager or email us at ashtonmedicalcentre@nhs.net and leave your details so that we can get in contact with you. Many thanks, Practice Manager