Spring View Medical Centre
Mytham Road, Little Lever, Bolton, Lancashire, BL3 1HQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Challenging
Rated 2 stars out of 5
by Anonymous - Posted on 02 December 2022
Very difficult to get an appointment, over 30 minutes waiting on the phone everytime we've telephoned which had been several times this month. Even when told by the Gp that they want to see you again in person the reception staff refuse to book the appointment and you're told to join the herds and telephone at 8am on the day the Dr wants to actually see you which is ridiculous and no guarantee that the appointment is available. Their appointment rules seem to vary depending on who is in charge behind the desk. No offer of extended hours service unless you actually ask about it. Need to go back to normal booking process.
Visited November 2022
Review titled Spring View Medical Centre
Replied on 05 December 2022
Dear Patient Many thanks for your feedback. We are sorry that your recent experience has not been a positive one. Please can you contact the surgery on 01204 578128 with your name and contact details to allow us to investigate further.
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Review titled Prompt treatment.
Rated 4 stars out of 5
by Anonymous - Posted on 16 November 2022
I arrived 10 minutes early for my hormone implant injection and was amazed to be called through by the nurse before I even sat down in the waiting area. The procedure only took a few minutes and went well with no after effects. Next implant due February 2023.
Visited November 2022
Review titled Spring View Medical Centre
Replied on 17 November 2022
Dear Patient Thank you for your recent positive review on NHS choices. We will share your comments with the wider team. If you would like to discuss further please contact the practice. Kind regards Leela Wall Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Helen Bardsley - Posted on 14 November 2022
The nurse was very helpfull and friendly,made me feel comfortable,I was seen on time,I have been with this practice a long time, and would definitely recommend it
Visited November 2022
Review titled Spring View Medical Centre
Replied on 15 November 2022
Dear Helen Thank you for your recent positive review on NHS choices. We will share your comments with the wider team. If you would like to discuss further please contact the practice. Kind regards Leela Wall Practice Manager