Spring Hill Practice
Belfast Road, London, Greater London, N16 6UHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled A great nurse service
Rated 5 stars out of 5
by Nana Hilbourne - Posted on 24 October 2024
I saw one of the nurses today, super friendly, efficient and informative as always. I was seen on time and given clear instructions about what to expect next and when I will receive my results.
Visited October 2024
Review titled Spring Hill Practice
Replied on 28 October 2024
Dear Nana Hilbourne, Thank you so much for your kind feedback—we truly appreciate you taking the time to share your experience! We are happy to hear that your appointment with one of our nurses went smoothly and that you felt well-informed about the next steps and timing for your results. Knowing that you had a positive, supportive experience means a lot to us. Thank you again for your thoughtful words! Kind regards, Agnieszka Polej Deputy Manager
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Review titled Blood test appointment
Rated 5 stars out of 5
by Alicja Dzik - Posted on 03 October 2024
It was my first blood test ever in my life. I was anxious and I have needles and blood phobias. Health Care Assistant put me at ease straight away and during the whole process she was making sure that I was alright. I almost didn't feel anything and no pain at all. She was very professional, gentle and understanding. She made my first experience with blood test very smooth and I no longer feel so much fear. She is one of the best Health Care Assistants.
Visited October 2024
Review titled Spring Hill Practice
Replied on 03 October 2024
Dear Alicja, Thank you so much for sharing your experience! We are very happy to hear that our Health Care Assistant was able to make your first blood test a smooth and comfortable process, especially given your anxieties. It is wonderful to know that her professionalism, gentleness, and understanding helped ease your fear. We will be sure to pass on your kind words to her—she will be thrilled to hear them! Best wishes, Agnieszka Polej Deputy Manager
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Review titled Friendly welcoming practice
Rated 5 stars out of 5
by Lydia - Posted on 28 October 2024
I had a nurse who took my bloods and she was so friendly and kind. I have a bit of a phobia of needles and she put me at complete ease. I have also since learned she did my partners vaccinations and he had a very similar experience. She has a great sense of humour too. The receptionists were also friendly and helpful.
Visited October 2024
Review titled Spring Hill Practice
Replied on 04 November 2024
Dear Lydia, Thank you so much for sharing this wonderful feedback! We are happy to hear that your experience was so positive. It is heart-warming to know that our nurse's friendly, light-hearted approach made a difference for both you and your partner. We are also pleased that our reception team added to the positive experience with their helpfulness. Thank you again for your kind words – they mean a lot to our team! Kind regards, Agnieszka Polej Deputy Manager
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Review titled Wonderful nurses
Rated 5 stars out of 5
by Sioned - Posted on 05 November 2024
The practice nurse was so helpful, she explained exactly the process to be undertaken, she made me feel safe, was kind and reassuring. She answered all my questions and provided such helpful context for the procedure. I would highly recommend this practice.
Visited October 2024
Review titled Spring Hill Practice
Replied on 05 November 2024
Dear Sioned, Thank you for your kind feedback! We are pleased to hear that our practice nurse was able to provide you with clear information, reassurance, and a supportive experience. It’s great to know that you felt safe and well cared for and that all of your questions were thoroughly answered. Your recommendation means a lot to us, and we are grateful for the opportunity to support you. Warm regards, Agnieszka Polej Deputy Manager
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Review titled Great practice
Rated 5 stars out of 5
by Sharon Rowe - Posted on 02 October 2024
The doctor I saw today was very curteous made me feel at ease and answered all my questions his a credit to the surgery
Visited October 2024
Review titled Spring Hill Practice
Replied on 03 October 2024
Dear Sharon, Thank you so much for your kind feedback! We are glad to hear that the doctor made you feel at ease and answered all of your questions. Your kind words will certainly be passed on to him. It is always our goal to provide courteous and attentive care, and we are happy your experience reflected that. Best wishes, Agnieszka Polej Deputy Manager
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Review titled Lovely practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 October 2024
It was my first time visiting the new Spring Hill Practice and it was a lovely experience. I was seen very quickly and was getting my implant removed. The doctor helped me feel relaxed and walked me through everything she was doing. It was so quick and pain free, I was worrying over nothing. I would definitely recommend going here for your implant insertion or removal.
Visited October 2024
Review titled Spring Hill Practice
Replied on 03 October 2024
Dear Patient, Thank you so much for your lovely review! We are happy to hear that your first visit to our new premises was such a positive experience. We strive to ensure our patients feel comfortable and well-informed, so we are glad you felt at ease throughout the process. We truly appreciate your recommendation and look forward to welcoming you back in the future! Best wishes, Agnieszka Polej Deputy Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Haiying Sun - Posted on 02 October 2024
I would like to take a moment to provide my feedback on my blood test experience this morning. Initially, I was quite nervous about the process. However, I was fortunate to have a nurse who was extremely professional and kind. His supportive and calming demeanor really helped me relax, making the experience much more comfortable than I had anticipated. it's clear that he's a qualified nurse as his technique and care were exemplary. I truly appreciate the attention and compassion shown during the process. Thank you for the excellent service.
Visited October 2024
Review titled Spring Hill Practice
Replied on 03 October 2024
Dear Haiying, Thank you so much for taking the time to share your feedback. We are glad to hear that our nurse's professionalism and kindness made the experience more comfortable for you. It is wonderful to know that his calming demeanour and exemplary technique made such a positive difference. We always strive to provide compassionate and attentive care, and it is heart-warming to know that this was reflected in your visit. We truly appreciate your kind words, thank you! Kind regards, Agnieszka Polej Deputy Manager
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Review titled head nurse was lovely
Rated 1 star out of 5
by Lilian Vetch - Posted on 03 October 2024
I was treated by the head nurse at the practice and I found him really effecient. He called me when I forgot my appointment. I’ve had a lot of blood taken over my life ans it was the first time I never felt a pain of injection ! Amazing ! He was also very calm and generous with his time adding a few blood tests because I’m anaemic and needed to check on my iron and B12. But he was diligent on check with the doctor which I respected because it costs the NHS money and that’s tax payers money. But I needed the extra tests done because anaemia is not fun!
Visited October 2024
Review titled Spring Hill Practice
Replied on 03 October 2024
Dear Lilian, Thank you for sharing your experience with us! We are glad to hear that our head nurse made such a positive impression and that you found his care both efficient and thoughtful. It is great to know that the injection was painless and that he took the time to address your anaemia concerns with additional tests while being mindful of the process. We always aim to provide compassionate and thorough care, and it is wonderful to hear that you felt well looked after. If you need any further support, we are always here for you. Wishing you the best with your ongoing treatment! Kind regards, Agnieszka Polej Deputy Manager
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Review titled Great Practice Nurse
Rated 5 stars out of 5
by Anonymous - Posted on 24 October 2024
I went for my flu vaccine. As always, the practice nurse explains everything in a way I understand. He has an amazing manner and gives fabulous advice. Very professional and caring manner. Highly recommend him and a great asset for the practice
Visited October 2024
Review titled Spring Hill Practice
Replied on 28 October 2024
Dear Patient, Thank you for your positive feedback! We are glad to hear that our nurse made your flu vaccine experience comfortable and informative. We will be sure to share your kind words with him. Thank you again for your recommendation! Best wishes, Agnieszka Polej Deputy Manager
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Review titled Great practice
Rated 5 stars out of 5
by Sacha - Posted on 01 October 2024
Honestly I hate getting blood tests done but whenever it's that lovely lady it's amazing. She is an absolute asset to the service. She is warm, calm, friendly and gentle. I recommend. Thank you for another positive experience today. making me feel relaxed. Absolutely legendary service ❤️
Visited October 2024
Review titled Spring Hill Practice
Replied on 03 October 2024
Dear Sacha, Thank you so much for your heart-warming review! We are happy to hear that our nurse made your blood test experience so positive. It is wonderful to know that her warm, calm, and friendly demeanour helped you feel relaxed. We truly appreciate your kind words and recommendation. Your feedback means a lot to us, and we’re grateful to have such a dedicated staff. Best wishes, Agnieszka Polej Deputy Manager