Somerset Bridge Medical Centre
Stockmoor Park, Taunton Road, Bridgwater, Somerset, TA6 6LDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Caring professionals
Rated 5 stars out of 5
by Anonymous - Posted on 30 October 2024
My interaction with the nurse was very positive. She was confident, really cared about my comfort and took the time that was needed and gave good information and advice.
Visited October 2024
Review titled Somerset Bridge Medical Centre
Replied on 30 October 2024
Dear Patient Many thanks for taking the time to provide feedback following your recent attendance at the practice. I'm really pleased that your recent consultation was a positive experience. It is always lovely to be able to share such positive patient feedback with the rest of the practice team who do an amazing job. Kathy Bartley Practice Manager
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Review titled Excellent
Rated 4 stars out of 5
by Francine Hamlin - Posted on 12 October 2024
Had flu vaccination, polite and pleasant receptionist. Kind and helpful nurses. No waiting the appointment was on time. Excellent experience.
Visited October 2024
Review titled Somerset Bridge Medical Centre
Replied on 14 October 2024
I'm delighted to hear that your flu clinic attendance was a positive experience. We are always very grateful to our amazing staff who give up their Saturdays during October each year to ensure our most vulnerable patients receive their seasonal vaccinations. Once again many thanks for taking the trouble to share your experience with us. Kathy Bartley Practice Manager
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Review titled Great service
Rated 5 stars out of 5
by Ruth H - Posted on 28 October 2024
My appointment with the GP was running on time, they were very thorough and followed up as they said they would. I felt at ease speaking with them and was impressed that they assessed me holistically and not just for what I presented with. Thank you.
Visited October 2024
Review titled Somerset Bridge Medical Centre
Replied on 29 October 2024
Dear Ruth Many thanks for taking the time to share feedback following your recent attendance at the practice. I'm delighted that your experience was a positive one, and the service provided met your expectations and needs. I will of course pass your feedback on to the practice team. Many thanks. Kathy Bartley Practice Manager
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Review titled First visit
Rated 5 stars out of 5
by Christopher J Brown - Posted on 05 September 2024
First visit as new patient..went in for INR..reception and nurse v helpful and test done v proficiently
Visited September 2024
Review titled Somerset Bridge Medical Centre
Replied on 05 September 2024
Dear Mr Brown Many thanks for taking the trouble to provide feedback after your recent attendance at the practice. I hope we can continue to provide an ongoing positive experience for yourself for future visits. I will be sharing your feedback with the rest of the team. We appreciate you taking the time to share your feedback with the practice. Kathy Bartley Practice Manager
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Review titled Good service
Rated 5 stars out of 5
by Jim Cleary - Posted on 14 August 2024
Just had my yearly health review. Practice nurse very helpful. All went well. Due to an ongoing health condition needed to see or speak with doctor by makeing an via receptionist. Appointment made. Spoke with a friend later that day, he unhappy with his present practice. Recommended he try to change to my practice.
Visited August 2024
Review titled Somerset Bridge Medical Centre
Replied on 14 August 2024
Dear Mr Cleary Patient feedback whether positive or negative is really important to us as a practice. I am delighted to hear that we were able to meet your particular healthcare needs when you attended the surgery recently. I will of course share your lovely feedback with the rest of our fantastic practice team, but in the meantime would like to thank you for taking time to share your recent experience of the service provided to you. Kathy Bartley Practice Manager
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Review titled Good Experience
Rated 4 stars out of 5
by Cecil J Luscombe - Posted on 28 February 2024
I rang the Surgery explained my problem Doctor returned my call and arranged blood test and x-ray,Contacted me with the results and the necessary treatment and prescription
Visited February 2024
Review titled Somerset Bridge Medical Centre
Replied on 28 February 2024
Dear Mr Luscombe Many thanks for taking the time to provide feedback following your recent contact with the practice. Patient feedback is important to us so I will be sharing this with the practice team. Kathy Bartley Practice Manager
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Review titled Shame on you Somerset Bridge. Medical centre
Rated 1 star out of 5
by Anonymous - Posted on 26 January 2024
I have to have blood test done at certain times due to consultant meetings and cancer treatment 4 weekly. I called today and told they would not see me anymore and have to go to a place other end of bridgwater , for my blood to be taken. This place is only open 3 times a week. I told women at Somerset Bridge I have to have blood taken at certain times, but once I said this is not a good service and I will be complaining to my cancer specialist, she seem to want to help me . Too late is this what times have come to , I've paid into system for over 35 years and this is your way of saying thank you.
Visited January 2024
Somerset Bridge Medical Centre has not yet replied.
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Review titled Terrible receptionist
Rated 3 stars out of 5
by Anonymous - Posted on 02 June 2023
I was trying to make an appointment and the receptionist kept talking to a colleague she clearly wasn't listening to me as I had to repeat myself numerous times. This is extremely rude and unprofessional!
Visited June 2023
Somerset Bridge Medical Centre has not yet replied.