Soho Road Primary Care Centre
247-251 Soho Road, Birmingham, West Midlands, B21 9RYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Welcomed improvements
Rated 5 stars out of 5
by Ilyas. M - Posted on 30 July 2024
I was seen by a very good physician who understands how to interact with patients perfectly and professionally. The management has implemented many positive changes, which deserve special mention.
Visited July 2024
Soho Road Primary Care Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 July 2024
The staff were very helpful even though they were busy. They were very helpful to all patients while I was there. Some patients were aggressive. The lady on the phone was very helpful and I would like to say thanks to her.
Visited June 2024
Review titled Soho Road Primary Care Centre
Replied on 25 July 2024
Dear patient, Many thanks for leaving a positive review about our Practice and Practice staff. I will inform staff your positive feedback and comments. This builds staff confidence and good working relationship with team. feedback is much appreciated. Thanks again. Practice Manager Mrs A Bathla
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Review titled Excellent, efficient service
Rated 5 stars out of 5
by Anonymous - Posted on 21 June 2023
I had an issue with some medication which was quickly resolved by the practice manager professionally
Visited June 2023
Soho Road Primary Care Centre has not yet replied.
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Review titled Abysmal service
Rated 1 star out of 5
by Anonymous - Posted on 13 March 2023
13/03/23 I called to make appointment but not once did I speak to clinician to ascertain the nature and degree of my health and prioritise or determine how soon I should be seen. I had a receptionist actively discouraging me to attend the practice by suggesting many times that I go to A&E or walk in centre. When I insisted she offers me an appointment that is 4 days away and yet she had told me to phone the next day at 8 am if o want same day appointment in the morning. What is all that about if she knows that all morning appointments have gone for the next four days - game playing with their patients time and health. From my experience this GP appears to be non existent when I need them. I am not sure if they are aware of the frustratiin stress and anxiety they cause for their patients and at a time when they may be vulnerable and anxious. Besides they do not voluntarily offer anual health checks but are quick to bombard you with text to come for COVID vaccine - very unhelpful surgery indeed
Visited March 2023
Soho Road Primary Care Centre has not yet replied.
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Review titled Excellent access to my GP when I needed most
Rated 5 stars out of 5
by Anonymous - Posted on 02 October 2022
Often patients come to theses pages complaining about their experience but that is not my case. I wanted to say that recently I needed to have a medication review so I called the practice and I had an appointment with a clinician on the same day. I was very satisfied with how quickly I managed to get through on the phone and how quickly I had an appointment! The consultation, which was on the telephone was excellent. I much prefer this type of consultation so that I can get on with my day rather than having to go to the practice for face to face appointment. The interaction with the clinician was fantastic, I felt listened to and respected and made a plan jointly with his advise but it was my decision ultimately. I have not doubt to highly recommend this practice to any patient that might be looking for a new practice
Visited August 2022
Review titled Soho Road Primary Care Centre
Replied on 03 October 2022
Thank you so much for writing positive feedback to Practice. I will share this with staff as this boost the morale of everyone working so hard in NHS. Thanks again