Sinnott Medical Centre
8 St Andrew's Road, Walthamwstow, London, E17 6BDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Corporate Coldness
Rated 1 star out of 5
by Anonymous - Posted on 09 October 2023
I stayed with this practice for decades because it was so lovely. Not any more! On the 'appointment' phone line, why does it take so long? In half an hour of holding, I only moved two places in the queue (from 20 to 18!) Surely the appointment line should be fairly quick? I don't know where to start with how impossible this practice has become to deal with. Patients need to be treated like humans and that doesn't happen here!
Visited October 2023
Sinnott Medical Centre has not yet replied.
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Review titled Really hard to get an appointment
Rated 2 stars out of 5
by Kate Mason - Posted on 10 September 2024
The practice itself is good, but the system for getting an appointment is almost impossible. I support a triage system but closing it down every morning after it reaches capacity is simply not working. Today I tried to get an appointment and by 8:30am it was full for the day and there is no option except calling 111. This has been the case for over a week now.
Visited September 2023
Sinnott Medical Centre has not yet replied.
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Review titled amazing service
Rated 5 stars out of 5
by Alisha Qahir - Posted on 07 March 2024
every doctor here i’ve known since i was little they watched me grow up and i love coming here everyone treats me with kindness and respect and i feel very comfortable around everyone my aunty mateen also works here and makes sure i can always get an appointment when i need help with anything
Visited July 2023
Sinnott Medical Centre has not yet replied.
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Review titled Worst medical care service
Rated 1 star out of 5
by Anonymous - Posted on 02 February 2023
I have been trying to book an appointment for nearly 4 weeks and I still not be able to do so. Every time you call them the waiting time is always 1 hour. Could someone check the real meaning of that timing.
Visited February 2023
Sinnott Medical Centre has not yet replied.
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Review titled frustrating experience
Rated 1 star out of 5
by Anonymous - Posted on 14 November 2022
Since we joined this practice a year ago, I can't really say anything good about them. It's more about one receptionist, who I find extremely rude, she would not listen to you, but read like from the script, when you urgently need to speak with a doctor. Starting with them just saying my daughter's abdominal pain was just from a stomach bug (for several months!!!), and refusing to do anything more about it (we ended up going private). Or after having bleeding for 2 months, getting tests done, the receptionist advised me to wait 2 weeks for an appointment to speak with a doctor regarding tests to see if all results came fine (and I know they are not!!!). Even though the doctor has said if I need anything, and if bleeding has come stronger I should call practice, the receptionist would just dismiss my concerns and act like she has all authority to decide what needs to be done or not. If some doctors are nice, all experience and frustration with this practice ruins one person - receptionist!
Visited November 2022
Sinnott Medical Centre has not yet replied.