Simpson Medical Practice
361 Moston Lane, Moston, Manchester, Greater Manchester, M40 9NBContact details and opening times
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Reviews
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Review titled Continues to fail.
Rated 1 star out of 5
by Francis Galpin - Posted on 16 November 2022
Very difficult to get an appointment. Managed to by phoning immediately at ,8.00am, requesting GP face to face appointment but told none available so has to rely on a telephone consultation. Phone went at 10.20M but immediately went to voicemail. (Accept that was probably my phone setting). But phoned back and told to await a re-call. The message on the answerphone was from a practice nurse, not a GP; he said he'd phone again later but didn't do so. Also, had recent hospital consultation and prescribed medication. The GP was written to ((I have a copy), which advises ongoing prescription of medication prescribed. Phoned to ask for a repeat prescription but told I'd have to speak with GP before new medication can be put on repeat basis - Catch22 - can't get to speak to GP.
Visited November 2022
Review titled Simpson Medical Practice
Replied on 20 February 2023
Thank you for taking the time to provide feedback, we appreciate all feedback. We have multiple options available to book appointments with a clinician including urgent on the day, pre-bookable which are available up to 6 weeks in advance and enhanced access appointments. Patients are able to make these appointments online, via telephone or by attending the practice. The Practice have a number of different clinicians working including GP’s, Advanced Clinical Practitioners (prescribers), Senior Clinical Practitioners, Mental Health Practitioner, Assistant Practitioners, Physician Associate and Health Care Assistant. Patient’s are booked in with the most appropriate clinician for the patient booking reason. Patients should be informed of the clinician on booking and this feedback will be passed to reception staff. If you would like me to look into this in more detail, I would be grateful if you could contact me on 0161 203 5550 or email mhcc.simpson@nhs.net Thank you Lyndsey Tunney Operations Manager